Customer Service Representative Part Time

Kanes Furniture LLC; Brandon (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Furniture discounts

Social responsibility programs

Career growth

Job summary

Kane's Furniture LLC in Brandon, FL is seeking a Part-time Customer Service Representative to be the heart of our showroom. You will handle inquiries, process payments, and maintain records with a confident, professional demeanor.

We value a 1+ year track record in customer service and welcome bilingual English/Spanish speakers. Expect flexible weekend/evening shifts, employee discounts, and a collaborative team environment.

Qualifications

• 1+ year experience in a similar role.
• Bilingual Spanish is a plus.

Responsibilities

• Greet and assist customers in showroom.
• Process payments, financing and refunds.
• Update customer service records and reports.
• Handle scheduling, routing, and parts ordering.
• Maintain accurate records with available technology.
• Follow up with customers in a timely fashion.
• Resolve issues with minimal supervision.
• Perform other duties as assigned.

Skills

Customer service

Communication

Bilingual Spanish

POS systems

Tools

POS systems

Job description

The talentedCustomer Service Representativesat ourKane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!

Our Part TimeCustomer Service Representativesare professionals who possesses a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.

Duties and Responsibilities

• Prompt recognition of internal and external customers.
• Friendly and courteous when approached in person or on the telephone.
• Resolve customer issues with minimal supervision.
• Follows up with customers in a timely fashion.
• Handles payments, financing and refunds within company guidelines.
• Maintain accurate records by utilizing all available technology.
• Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
• Update and maintain all customer service reports and records.
• Perform other duties as assigned
• Bilingual Spanish a +

What we offer our Kane’s Team Members

• Furniture Discounts
• Social Responsibility to include building Habitat Houses, American Heart Association fundraising, to name a few
• Career growth in all parts of the organization
• Working with a fantastic team!
• Compensation commensurate with experience

Qualified candidates will have a steady job history and 1+ year experience in a similar role.

Please note that the part time work schedule will depend upon business needs accordingly, some weekend and evening hours may be required.

Kane's Furniture is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.

We maintain a drug-free workplace and perform pre-employment background and drug testing. Kane's is proud to be an EEO/AA employer M/F/D/V.

Kane’s is an equal opportunity employer. Qualified applicants will receive consideration without regard to sex (Title VII of the Civil Rights Act of 1964 prohibits discrimination on the basis of sex), race, color, religion, age, gender identity, national origin, sexual orientation or disability. We encourage all qualified applicants to apply. If you believe you have been discriminated against, please call our hotline at 877-824-5782. You also have the right to file a charge of discrimination with the Equal Employment Opportunity Commission.