Customer Service Representative — Paid Training & Bonuses

U-Haul; Toms River (NJ); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Customer Service Representative to join our team in New Jersey. You will assist customers inside and outside a U-Haul center, help with rentals using smartphone-based U-Scan technology, move and hook up trucks, inspect equipment, and answer questions to ensure a smooth experience for every customer.

We offer on-the-job education, paid hands-on interviews, and a variety of benefits including health insurance, paid holidays, vacation, and a 401(k) plan.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to join our team in New Jersey. You will assist customers inside and outside a U-Haul center, help with rentals using smartphone-based U-Scan technology, move and hook up trucks, inspect equipment, and answer questions to ensure a smooth experience for every customer.

We offer on-the-job education, paid hands-on interviews, and a variety of benefits including health insurance, paid holidays, vacation, and a 401(k) plan.