Customer Service Representative/Manager in Training (MIT)

Midas - AMG Enterprises; Stratford (CT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Job summary

Midas - AMG Enterprises in Stratford, CT seeks a Customer Service Representative for its Manager in Training track. You will deliver outstanding customer service, discuss pricing, and promote shop services while leading and training a small team in a fast-paced auto service environment.

Ideal candidates communicate well, possess leadership potential, and can work weekends, evenings, and holidays. A valid driver's license is required to join our growing retail auto center team.

Qualifications

• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver's license.

Responsibilities

• Deliver exceptional customer service while listening and consulting with customers.
• Following up with customers, services requested, estimated completion times etc.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
• Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed.
• Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.
• Overall cleanliness and organization of the facility.
• Other duties as assigned.

Skills

Customer service

Leadership

Communication

Team building

Flexible schedule

Driver's license

Job description

Benefits

• 401(k)
• Paid time off

Motivated to win? Want to work in a place you can grow? Enjoy talking to people and making them smile? You found the right place! Midas is looking for the next generation of leaders! Our Manager in Training program will provide with the skills you need to win professionally and personally!

• Leadership
• Customer Experience
• Sales

Responsibilities

As a Midas Customer Service Representative, you will be performing the following duties:

• Deliver exceptional customer service while listening and consulting with customers
• Following up with customers, services requested, estimated completion times etc.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed
• Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications - (No Automotive Experience Required)

• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver's license