Customer Service Representative-Jacksonville NC

Gerber Collision & Glass; Jacksonville (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits including medical, 401(K), paid time off

Stable upwardly mobile employment

Winning culture and excellent work environment

Job summary

A leading collision repair company is seeking a Customer Service Representative in Jacksonville, NC. This role involves providing excellent customer service, coordinating repair appointments, and managing administrative duties. Candidates should have 1-3+ years of customer service experience and a positive attitude, along with the ability to thrive in a fast-paced environment. Comprehensive benefits are offered, along with great earning potential in a stable and supportive workplace.

Qualifications

• 1-3+ years of customer service and administrative experience.
• Ability to keep up and succeed in a fast paced working environment.
• Positive attitude and ability to work as part of a team.

Responsibilities

• WOW every customer through all phases of the process.
• Communicate and coordinate repair appointments, rental cars, deductibles payment, etc.
• Facilitate the administrative aspect of the repair process.

Skills

Customer service experience

Administrative skills

Teamwork

Job description

• Full-time

Company Description

STATE OF THE ART FACILITIES * ADVANCEMENT OPPORTUNITIES * GREAT EARNINGS AND BENEFITS

Gerber Collision & Glass is looking for a Customer Service Representative to join our winning team. This is an excellent opportunity to become part of the leader in collision repair and take your career to the next level. We're looking for someone who can WOW every customer, efficiently complete administrative duties, and work in cooperation with others to achieve common goals.

Job Description

• WOW every customer through all phases of the process
• Communicate and coordinate repair appointments, rental cars, deductibles payment, etc
• Facilitate the administrative aspect of the repair process

Qualifications

• 1-3+ years of customer service and administrative experience
• Ability to keep up and succeed in a fast paced working environment
• Positive attitude and ability to work as part of a team

Additional Information

• Stable upwardly mobile employment with a growing company
• Winning culture and excellent work environment
• Comprehensive benefits including medical, 401(K), paid time off, and a lot more
• Senior leadership with integrity who's eager to do new big things
• Great earning potential
• Forward thinking company who is up to date with equipment and technology

We are a high performance company, looking for a high performance Customer Service Representative. If you're hard working and quality minded, this is a great opportunity for you.