Customer Service Representative - State Farm Agent Team Member

Sfedina; Edina (MN); Ibrido; USD 42.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Flexible schedule

Competitive salary

Descrizione del lavoro

Nam Pham - State Farm Agent in Edina, MN is seeking a Customer Service Representative to join a busy agency. This full-time role centers on delivering exceptional service, answering policy questions, and guiding customers through changes and claims.

You will collaborate with a friendly team, pursue growth opportunities, and enjoy benefits such as health insurance, paid time off, a signing bonus, and a flexible schedule.

Competenze

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Mansioni

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conoscenze

Communication and interpersonal skills

Detail-oriented and multitask

Previous customer service experience

Descrizione del lavoro

Customer Service Representative - State Farm Agent Team Member

Full Time in Edina - MN

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Nam Pham - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $42,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

Customer Service Representative - State Farm Agent Team Member

Full Time in Edina - MN

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Nam Pham - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred

Compensation $42,000.00 - $55,000.00 per year

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