Customer Service Representative Immediate Start

Aurelius Consulting Group; Boston (MA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Advancement opportunities

Wellness resources

Job summary

Aurelius Consulting Group, based in Boston, seeks a Customer Service Representative to be the first contact at events and retail locations across the Boston area. You will answer questions, clearly explain products and services, and help customers with sign-ups, applications, or purchases as needed.

No two days look the same, making this a good fit for those who prefer variety. The role emphasizes friendly, confident communication and delivering a positive experience from first conversation to

Qualifications

• No prior experience required; full training provided.
• Friendly, confident, approachable personalities are ideal.
• Strong communicators who enjoy helping people and working in a team.

Responsibilities

• Represent client brands at events and campaigns.
• Speak with customers face-to-face and build rapport.
• Understand customer needs and recommend products or services.
• Explain current campaigns and promotions clearly.
• Assist customers with registrations, applications, or purchases.
• Deliver a strong customer experience from first contact to completion.
• Collaborate with team leaders to hit individual and team goals.
• Participate in ongoing product knowledge sessions.

Skills

Customer service

Communication

Teamwork

Reliability

Learning agility

Job description

Benefits:

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Wellness resources

Customer Service Representative Boston, MA | Full-Time | In-Person

Some jobs feel the same every day. This isn't one of them. If you enjoy talking to people, solving problems on the spot, and want a role where your communication skills actually matter, this is worth a look.

Aurelius Consulting Group is a customer acquisition and consulting company that partners with nationally recognized brands to run face-to-face customer engagement campaigns across the Boston area. The focus is simple: create good customer experiences that help clients grow, one conversation at a time.

The Role As a Customer Service Representative, you'll be the first point of contact between client brands and their customers, working at promotional events and retail locations across Boston. You'll answer questions, clearly explain products and services, and help customers with sign-ups, applications, or purchases as needed. No two days look the same, which makes this a good fit for anyone who prefers variety over routine.

What You'll Be Doing

• Representing client brands at promotional events and customer engagement campaigns
• Speaking with customers face-to-face and building genuine rapport
• Understanding customer needs and recommending the right product or service
• Sharing accurate information about current campaigns and promotions
• Helping customers through registrations, applications, or purchases
• Delivering a strong customer experience from first conversation to completion
• Working with team leaders to hit individual and team goals
• Taking part in ongoing product knowledge and development sessions

What We're Looking For

No previous experience is required — full training is provided. We're looking for people who are:

• Friendly, confident, and approachable
• Strong communicators who genuinely enjoy working with people
• Positive, self-motivated, and open to learning
• Comfortable in a team-based environment
• Reliable, professional, and focused on results

What You Can Expect

• Full product and sales training from experienced mentors
• A supportive, collaborative team environment
• Fast-paced days with regular customer interaction
• Ongoing coaching and development
• Clear progression opportunities based on performance
• Practical experience in customer service, sales, and communication

Earnings Average weekly earnings of $725+, made up of base pay, uncapped commissions, and performance-based bonuses.