Customer Service Representative I

Us Med- Equip; Las Vegas (NV); On-site; USD 30,000 - 45,000; Full time

Job summary

Us Med-Equip is seeking a full-time Delivery Technician in Las Vegas, NV. The role involves transporting life-saving medical equipment and providing excellent service to our healthcare partners.

The ideal candidate is a High School Graduate with a valid driver's license, excellent communication skills, and the ability to lift and handle equipment. Join us and contribute to our life-saving mission in healthcare.

Qualifications

• Valid driver's license and good driving record for the past 3 years.
• Ability to pass a DOT certification/physical.

Responsibilities

• Carefully load, secure, and transport medical equipment.
• Safely drive and maintain company vehicles.
• Provide professional customer service to hospital contacts.
• Coordinate daily with local sales representatives.
• Participate in business planning and development sessions.

Skills

Customer service

Communication

Math calculations

Ability to work unsupervised

Ability to lift and push/pull weights

Education

High School Graduate or equivalent

Job description

Job Details

Job Location: NV Las Vegas – Las Vegas, NV 89128

Position Type: Full Time

Education Level: High School

Travel Percentage: Road Warrior

Job Shift: Any Shift

Job Category: Delivery Technician

Join our life‑saving mission! Become part of a fast‑growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.

Job Responsibilities

• Carefully load, secure, and transport life‑saving medical equipment and supplies to support clinicians in healthcare institutions
• Safely drive and maintain company vehicles
• Help service, ship, and receive equipment in branch warehouse
• Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs
• Maintain a neat appearance, including wearing a company uniform
• Adhere to the operations process, including quality management system standards
• Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners
• Participate in business planning and professional development sessions
• All other duties as assigned

Preferred Education

• High School Graduate or equivalent
• Valid driver’s license and good driving record for the past 3 years

Skills & Abilities

• Ability to provide excellent customer service to professionals in the healthcare industry
• Ability to use our company portal daily to manage equipment maintenance orders and deliveries
• Ability to work multiple shifts, including on‑call as needed
• Able to read and write in English and perform math calculations
• Able to work unsupervised
• Excellent communication skills
• Lift up to 75 lbs. and push/pull up to 150 lbs
• Ability to pass a DOT certification/physical