Customer Service Representative I

Iowa Ag; Fort Dodge (IA); On-site; USD 34,000 - 46,000; Full time

Job summary

Cargill is seeking a Customer Service Representative I to support order processing, shipment tracking, and inventory coordination from our facility in Iowa. You will communicate with customers, provide status updates, and help resolve delivery issues to ensure smooth order fulfillment.

The role emphasizes proactive problem solving, attention to detail, and teamwork to support continuous improvement initiatives across the customer service function.

Qualifications

• 2+ years of relevant work experience (often 3+).
• Associate degree or 4 years related work experience preferred.
• Strong communication and problem-solving abilities.

Responsibilities

• Maintain systems and databases to track shipments and inventory.
• Inform customers about order status, invoices, and balances.
• Process complex orders and resolve delivery issues.
• Support improvement projects requiring customer service knowledge.
• Handle basic issues under supervision and escalate complex cases.

Skills

Customer service

Order processing

Problem solving

Communication

Education

Associate degree

Job description

### Job Details#### Job Title:Customer Service Representative I#### Location:,, ,#### Company:#### Industry Sector:#### Industry Type:#### Career Type:#### Job Type:Full Time#### Minimum Years Experience Required:N/A#### Salary:### Get Job Alerts**Career Type:** Customer Support**Country:** USAI agree to receive alerts from and to the .Your alert was created successfully.x## General Alert Saved* The listings below are jobs matching the criteria you've selected for your General Alert on.Criteria selected was:* General alert saved for .* General alert notifications will be sent weekly on Monday.* Please note that you can only have one general alert active at any given time. Creating a new general alert will override an existing general alert.* Visit the to manage your alerts# Customer Service Representative I| Number of Years Experience: | Minimum Education Completed: | || Education Major / Discipline Category: | Most Recent / Current Occupation: | |Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well.This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.**Job Purpose and Impact**The Customer Service Representative I will support a moderate scale of customer service activities for multiple team members. In this role, you will contribute to optimizing and monitoring applications and specialty programs, including processing complex orders from customers and resolving delivery issues.**Key Accountabilities*** Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.* Inform customers about order status, invoices, contract balances and other information needed to complete the sale.* Execute customer service strategies.* Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.* Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.* Other duties as assigned**#LI-BG1****Qualifications****Minimum Qualifications*** Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.**Preferred Qualifications*** Associates degree or 4 years of related work experienceEqual Opportunity Employer, including Disability/VetAt Cargill, we care about your safety and want your job search experience to be a positive one. Unfortunately, there are scams out there where individuals pretend to be Cargill recruiters to try to collect personal information or request payment. Please know that Cargill will **never** ask you for money during the hiring process, and in most cases, we only accept applications through our official careers site, with the exception of some roles in our production plants. If something doesn't feel right or you have questions, don't hesitate to contact us. To learn more, visit our Notice on Fraudulent Job Offers.To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.To apply please click on APPLY TO THIS POSITIONJob Post Date: 10/27/26Here are some other jobs you may be interested in applying for.| | || - | - || Parrish & Heimbecker, Limited North Battleford, Saskatchewan | Parrish & Heimbecker, Limited Bassano, Alberta || Cargill, Inc EDDYVILLE, Iowa | |3 people are interested in this job.