Customer Service Representative - H

AmeriVet Veterinary Partners; Edmond (OK); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

401K/retirement

Job summary

Animal Medical Center I-35 in Edmond, OK is seeking a friendly Client Service Coordinator to join our four-doctor, full-service veterinary hospital. You will be the first point of contact for clients, greet pets, schedule appointments, and handle payments.

This role emphasizes excellent communication, multitasking in a fast-paced front desk, and teamwork with the veterinary staff. Previous veterinary or customer service experience is preferred but not required; a love for animals is essential.

Qualifications

• Excellent communication and interpersonal skills required.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Previous veterinary or customer service experience preferred but not required.

Responsibilities

• Stand and greet clients and their pets with warmth and professionalism.
• Answer phone calls and schedule appointments efficiently.
• Assist with client check-ins and check-outs.
• Process payments and maintain accurate records.
• Communicate effectively with the veterinary team to ensure seamless service.

Skills

Communication skills

Multitasking

Attention to detail

Vet/customer service exp preferred

Animal-loving attitude

Job description

Join Our Team at Animal Medical Center I-35! Are you passionate about animals and exceptional customer service? Animal Medical Center I-35 in Edmond, OK, is looking for a friendly and dedicated Client Service Coordinator to join our team! This is a full-time position of employment.

About Us: At Animal Medical Center I35 we place high emphasis on quality, honesty, and integrity. We take a personal interest in each of our team members and want someone that is as passionate about patient care and client service as we are. Animal Medical Center I35 is a well-established and full-service veterinary hospital. Our four-doctor practice specializes in companion animal medicine, and we are looking for great people who want to make a difference in the lives of pets and people in our facility.

Position Overview: As a Client Service Coordinator, you will be the first point of contact for our clients, ensuring they feel welcomed and valued. Your role will involve greeting clients with a smile, scheduling appointments, handling phone inquiries, processing payments, and maintaining a smooth front desk operation.

Key Responsibilities

• Stand and greet clients and their pets with warmth and professionalism.
• Answer phone calls and schedule appointments efficiently.
• Assist with client check-ins and check-outs.
• Process payments and maintain accurate records.
• Communicate effectively with the veterinary team to ensure seamless service.
• Provide compassionate support to pet owners.

What We Are Looking For

• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills
• Previous veterinary or customer service experience preferred but not required
• A love for animals and a positive, team-oriented attitude

Hours of Operation: M-F 7:30AM-6:00PM, Sa 8:00AM-12:00pm. Weekends rotate.

What We Offer

• Competitive Pay (Negotiable on experience)
• 401K/Retirement matching (pending eligibility)
• Full Benefits (health/vision/dental-pending eligibility)
• Mental health resources
• Flexible Schedule (Saturday rotation)
• Discounted food & services
• Awesome work family!

Why choose us? Here’s why our employees love working here: work-family, work-life balance, learning environment, relationships, high-standards/relaxed atmosphere, striving to grow together, supportive team, hands-on training, education opportunities & amazing clients…want to know more, call at 405-359-6301 or visit www.edmondvet.com to learn more about us.