Customer Service Representative - H

AmeriVet; Edmond (OK); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay (Negotiable on exit/??

401K/Retirement matching (pendingelig)

Full Benefits (health/vision/dental-p-

Job summary

Animal Medical Center I-35 in Edmond, OK is seeking a friendly Client Service Coordinator to join our four-doctor team. This full-time role makes you the first point of contact for clients and their pets, greeting visitors, scheduling appointments, handling phone inquiries, processing payments, and keeping the front desk running smoothly.

We offer a supportive work environment within AmeriVet, with opportunities for growth, competitive pay, and benefits.

Qualifications

• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills
• Previous veterinary or customer service experience preferred but not required
• A love for animals and a positive, team-oriented attitude

Responsibilities

• Stand and greet clients and their pets with warmth and professionalism.
• Answer phone calls and schedule appointments efficiently.
• Assist with client check-ins and check-outs.
• Process payments and maintain accurate records.
• Communicate effectively with the veterinary team to ensure seamless service.
• Provide compassionate support to pet owners.

Job description

Join Our Team at Animal Medical Center I-35!

Are you passionate about animals and exceptional customer service? Animal Medical Center I-35 in Edmond, OK, is looking for a friendly and dedicated Client Service Coordinator to join our team! This is a full-time position of employment.

About Us:

At Animal Medical Center I35 we place high emphasis on quality, honesty, and integrity. We take a personal interest in each of our team members and want someone that is as passionate about patient care and client service as we are. Animal Medical Center I35 is a well-established and full-service veterinary hospital. Our four-doctor practice specializes in companion animal medicine, and we are looking for great people who want to make a difference in the lives of pets and people in our facility.

Position Overview:

As a Client Service Coordinator , you will be the first point of contact for our clients, ensuring they feel welcomed and valued. Your role will involve greeting clients with a smile, scheduling appointments, handling phone inquiries, processing payments, and maintaining a smooth front desk operation.

Key Responsibilities:

• Stand and greet clients and their pets with warmth and professionalism.
• Answer phone calls and schedule appointments efficiently.
• Assist with client check-ins and check-outs.
• Process payments and maintain accurate records.
• Communicate effectively with the veterinary team to ensure seamless service.
• Provide compassionate support to pet owners.

What We are Looking For:

• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills
• Previous veterinary or customer service experience preferred but not required
• A love for animals and a positive, team-oriented attitude

Hours of Operation: M-F 7:30AM-6:00PM, Sa 8:00AM-12:00pm. Weekends rotate.

What We Offer:

• Competitive Pay (Negotiable on experience)
• 401K/Retirement matching (pending eligibility)
• Full Benefits (health/vision/dental-pending eligibility)
• Mental health resources
• Flexible Schedule (Saturday rotation)
• Discounted food & services
• Awesome work family!

Why choose us? Here’s why our employees love working here: work-family, work-life balance, learning environment, relationships, high-standards/relaxed atmosphere, striving to grow together, supportive team, hands-on training, education opportunities & amazing clients…want to know more, call at 405-359-6301 or visit www.edmondvet.com to learn more about us.

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.