Customer Service Representative - H

Dewittvets; Edmond (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

401K matching

Mental health resources

Flexible schedule

Discounted food & services

Job summary

Animal Medical Center I-35 in Edmond, OK is seeking a friendly Client Service Coordinator to be the first point of contact for clients and their pets. You will greet clients, schedule appointments, answer phones, process payments, and help maintain a smooth front desk operation while collaborating with the veterinary team to deliver exceptional care.

Strong communication, multitasking, and a genuine love for animals are essential; veterinary or customer service experience is a plus, and a

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Previous veterinary or customer service experience preferred but not required.
• A love for animals and a positive, team-oriented attitude.

Responsibilities

• Stand and greet clients and their pets with warmth and professionalism.
• Answer phone calls and schedule appointments efficiently.
• Assist with client check-ins and check-outs.
• Process payments and maintain accurate records.
• Communicate effectively with the veterinary team to ensure seamless service.

Skills

Communication

Multitasking

Attention to detail

Customer service

Tools

Point of Sale (POS) system

Job description

**Join Our Team at Animal Medical Center I-35!**Are you passionate about animals and exceptional customer service? **Animal Medical Center I-35** in Edmond, OK, is looking for a friendly and dedicated **Client Service Coordinator** to join our team! This is a **full-time position** of employment.**About Us:** At **Animal Medical Center I35** we place high emphasis on quality, honesty, and integrity. We take a personal interest in each of our team members and want someone that is as passionate about patient care and client service as we are. Animal Medical Center I35 is a well-established and full-service veterinary hospital. Our four-doctor practice specializes in companion animal medicine, and we are looking for great people who want to make a difference in the lives of pets and people in our facility.**Position Overview:** As a **Client Service Coordinator**, you will be the first point of contact for our clients, ensuring they feel welcomed and valued. Your role will involve greeting clients with a smile, scheduling appointments, handling phone inquiries, processing payments, and maintaining a smooth front desk operation.**Key Responsibilities:*** Stand and greet clients and their pets with warmth and professionalism.* Answer phone calls and schedule appointments efficiently.* Assist with client check-ins and check-outs.* Process payments and maintain accurate records.* Communicate effectively with the veterinary team to ensure seamless service.* Provide compassionate support to pet owners.**What We are Looking For:*** Excellent communication and interpersonal skills* Ability to multitask in a fast-paced environment.* Strong attention to detail and organizational skills* Previous veterinary or customer service experience preferred but not required* A love for animals and a positive, team-oriented attitude**Hours of Operation: M-F 7:30AM-6:00PM, Sa 8:00AM-12:00pm. Weekends rotate.****What** We Offer:* Competitive Pay (Negotiable on experience)* 401K/Retirement matching (pending eligibility)* Full Benefits (health/vision/dental-pending eligibility)* Mental health resources* Flexible Schedule (Saturday rotation)* Discounted food & services* Awesome work family!Why choose us? Here’s why our employees love working here: work-family, work-life balance, learning environment, relationships, high-standards/relaxed atmosphere, striving to grow together, supportive team, hands-on training, education opportunities & amazing clients...want to know more, call at 405-359-6301 or visit www.edmondvet.com to learn more about us. At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.Here’s what you can expect when you join our team:* Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.* Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.* Health, dental, vision, life insurance, and mental health resources to support your overall well-being.* Generous paid time off and holidays, because your personal time matters.* A supportive, collaborative environment where everyone feels a sense of belonging.Please note: Any Benefits listed above apply to full-time employees.At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.At AmeriVet we believe thriving teams build thriving communities. You will have the tools, resources and opportunities to grow your career – no matter where you start.