Customer Service Representative - Gassville, AR

Scott Petroleum, Inc.; Gassville (AR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Paid Vacation and Personal Time Off

401k

Job summary

Scott Petroleum, Inc. is seeking a Customer Service Representative to join our team in a fast-paced, customer-focused store environment. You will greet customers, take payments, balance cash, enter data, and support deliveries.

You will monitor inventory, promote products, handle inquiries, and maintain a clean store. The role requires reliability, teamwork, and flexibility to work different hours. We offer health insurance, paid time off after one year, and a 401(k) plan.

Qualifications

• High school diploma or equivalent is required.
• Friendly and approachable demeanor with excellent communication skills.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, occasional overtime as needed.
• Strong organizational skills and familiarity with MS Office/Excel.

Responsibilities

• Scan documents and files; take payments and balance cash drawer.
• Data entry and report building; dispatch delivery orders to drivers.
• Monitor customer tanks and fill propane bottles as needed.
• Greet customers, provide product information, handle inquiries and complaints.
• Maintain a clean, welcoming store environment; monitor stock and merchandising.
• Follow safety guidelines and store policies, including cash handling and security.

Skills

Excellent communication

Teamwork

Customer service mindset

Education

High school diploma or equivalent

Tools

MS Office Suite

Excel

Job description

Our commitment to integrity, service, excellence, and teamwork drives us to deliver high-quality fuel solutions and exceptional customer experiences.Job DescriptionScott Petroleum is seeking a CSR – (Customer Service Representative) to join our team. This is an excellent opportunity for those seeking to gain experience in a customer-focused environment.Key Responsibilities:1. Daily Responsibilities:Scanning all documents and filesTaking payments and balancing cash drawer and daily work.Data EntryBuilding and updating reports.Dispatch delivery orders to drivers.Monitor Customer Tanks that may need a fill.Fill propane bottles on the bottle dispenser station.2. Customer Service:Greet and assist customers in a friendly and courteous manner.Provide information about products and promotions.Handle customer inquiries, complaints, and requests professionally and efficiently.Promote a positive customer service experience with a customer-centric approach.Maintain a clean and welcoming store environment.Help monitor office inventory levels and report low-stock items to the supervisor.Arrange and display merchandise to attract customer attention.3. Safety and Compliance:Follow safety guidelines and protocols to ensure a safe working environment.Adhere to company policies and procedures, including those related to cash handling and store security.Qualifications:Strong computer skills to include MS Office Suite…emphasis on Excel.High school diploma or equivalent.Friendly and approachable demeanor with excellent communication skills.Ability to work independently and as part of a team.Willingness to work flexible hours, occasional overtime as needed.Strong organizational and communication skills.Position and Benefits:Competitive hourly wage.Health Insurance AvailablePaid Vacation and Personal Time Off after 1 year.401kTogether, we drive progress and reliability.It is the policy of Scott Petroleum not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.