Customer Service Representative - Gassville, AR

Scott Petroleum, Inc.; Arkansas; On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health Insurance Available

Paid Vacation and Personal Time Off

401k

Job summary

Scott Petroleum, Inc. in Gassville, AR is seeking a Customer Service Representative to greet customers, handle transactions, enter data, and support daily store operations.

You will coordinate with drivers, monitor inventory, promote products, and ensure a friendly, safe, and efficient customer experience; a friendly demeanor and teamwork are essential.

Qualifications

• Excellent communication and customer service abilities.
• Familiar with basic store operations and cash handling.

Responsibilities

• Scan documents and data entry.
• Take payments and balance cash drawer.
• Build and update reports.
• Dispatch delivery orders to drivers.
• Monitor customer tanks that may need a fill.
• Fill propane bottles at dispenser station.
• Greet and assist customers in a friendly and courteous way.
• Provide information about products and promotions.
• Handle customer inquiries, complaints, and requests professionally.
• Promote a positive customer service experience and maintain a clean store environment.

Skills

Strong communication skills

Friendly and approachable

Teamwork

Independent work

Organizational skills

Cash handling

Education

High school diploma or equivalent

Tools

Excel

MS Office Suite

Job description

## Customer Service Representative - Gassville, ARApply: Gassville, AR: Full time: Posted 5 Days Ago: JR754Our commitment to integrity, service, excellence, and teamwork drives us to deliver high-quality fuel solutions and exceptional customer experiences.**Job Description**Scott Petroleum is seeking a CSR – (Customer Service Representative) to join our team. This is an excellent opportunity for those seeking to gain experience in a customer-focused environment. **Key Responsibilities:** 1. Daily Responsibilities:* Scanning all documents and files* Taking payments and balancing cash drawer and daily work.* Data Entry* Building and updating reports.* Dispatch delivery orders to drivers.* Monitor Customer Tanks that may need a fill.* Fill propane bottles on the bottle dispenser station. 2. Customer Service:* Greet and assist customers in a friendly and courteous manner.* Provide information about products and promotions.* Handle customer inquiries, complaints, and requests professionally and efficiently.* Promote a positive customer service experience with a customer-centric approach.* Maintain a clean and welcoming store environment.* Help monitor office inventory levels and report low-stock items to the supervisor.* Arrange and display merchandise to attract customer attention. 3. Safety and Compliance:* Follow safety guidelines and protocols to ensure a safe working environment.* Adhere to company policies and procedures, including those related to cash handling and store security. **Qualifications:*** Strong computer skills to include MS Office Suite...emphasis on Excel.* High school diploma or equivalent.* Friendly and approachable demeanor with excellent communication skills.* Ability to work independently and as part of a team.* Willingness to work flexible hours, occasional overtime as needed.* Strong organizational and communication skills. **Position and Benefits:*** Competitive hourly wage.* Health Insurance Available* Paid Vacation and Personal Time Off after 1 year.* 401kTogether, we drive progress and reliability.*It is the policy of Scott Petroleum not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.*