Customer Service Representative - Gassville, AR

Scott Petroleum Corporation; Gassville (AR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance Available

Paid Vacation and Personal Time Off

401k

Job summary

Scott Petroleum Corporation in Arkansas is seeking a Customer Service Representative to join our team. This role focuses on delivering friendly, efficient service, handling payments, and supporting daily operations in a busy retail environment.

You will scan documents, enter data, answer questions, manage inventory, assist customers with products and promotions, and help dispatch deliveries. A high school diploma and solid computer skills are required; flexible hours may apply.

Qualifications

• Strong computer skills with MS Office and Excel.
• High school diploma or equivalent.
• Friendly and approachable demeanor with excellent communication.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, occasional overtime.
• Strong organizational and communication skills.

Responsibilities

• Scan documents and files daily.
• Take payments, balance cash drawer and daily cash.
• Data entry and building/updating reports.
• Dispatch delivery orders to drivers.
• Monitor customer tanks for fills.
• Fill propane bottles at the bottle dispenser station.
• Greet and assist customers with products and promotions.
• Handle customer inquiries, complaints, and requests professionally.
• Maintain a clean, welcoming store environment.
• Monitor office inventory and report low-stock items.

Skills

MS Office Suite

Excel

Communication skills

Teamwork

Education

High school diploma

Job description

Our commitment to integrity, service, excellence, and teamwork drives us to deliver high-quality fuel solutions and exceptional customer experiences.

Job Description

Scott Petroleum is seeking a CSR – (Customer Service Representative) to join our team. This is an excellent opportunity for those seeking to gain experience in a customer-focused environment.

Key Responsibilities:

1. Daily Responsibilities:

• Scanning all documents and files
• Taking payments and balancing cash drawer and daily work.
• Data Entry
• Building and updating reports.
• Dispatch delivery orders to drivers.
• Monitor Customer Tanks that may need a fill.
• Fill propane bottles on the bottle dispenser station.

1. Customer Service:

• Greet and assist customers in a friendly and courteous manner.
• Provide information about products and promotions.
• Handle customer inquiries, complaints, and requests professionally and efficiently.
• Promote a positive customer service experience with a customer-centric approach.
• Maintain a clean and welcoming store environment.
• Help monitor office inventory levels and report low-stock items to the supervisor.
• Arrange and display merchandise to attract customer attention.

1. Safety and Compliance:

• Follow safety guidelines and protocols to ensure a safe working environment.
• Adhere to company policies and procedures, including those related to cash handling and store security.

Qualifications:

• Strong computer skills to include MS Office Suite…emphasis on Excel.
• High school diploma or equivalent.
• Friendly and approachable demeanor with excellent communication skills.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, occasional overtime as needed.
• Strong organizational and communication skills.

Position and Benefits:

• Competitive hourly wage.
• Health Insurance Available
• Paid Vacation and Personal Time Off after 1 year.
• 401k

Together, we drive progress and reliability.

It is the policy of Scott Petroleum not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.