Customer Service Representative - Full Time

val's services; Newark (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly wage

Commission opportunities

Paid time off

Health insurance

Flexible spending accounts

Retirement plans

Employee discounts

Training and on-site presence are not

Job summary

val's services in Newark, NJ is seeking an outdoor, hands-on customer service professional to assist with vehicle rentals, returns, and checks at airport locations. You will process rentals, inspect vehicles, and provide friendly support to ensure a positive experience for every customer.

The role requires a valid driver’s license, basic computer skills, and strong communication. You must be comfortable working outdoors, staying active, and handling physical tasks; flexible shifts are required

Qualifications

• Valid driver’s license
• Basic computer skills
• Effective verbal communication
• Customer-first mindset
• Outdoor work ability and physical tasks such as sitting, standing and driving
• Must be 18+, authorized to work in the U.S., and able to work flexible shifts
• Retail or customer service experience is a plus

Responsibilities

• Assist customers through rental and return processes
• Enter data into handheld devices
• Process loyalty rentals
• Check vehicles at exit gates
• Ensure smooth operations
• Maintain professionalism and deliver excellent service

Skills

Valid driver's license

Basic computer skills

Effective verbal communication

Customer-first mindset

Outdoor work capability

US work authorization

Retail or customer service experience

Job description

Role Overview:

This position involves outdoor, hands‑on customer service at airport locations, assisting with vehicle rentals, returns, and checks. You will process rentals, check vehicles, and provide friendly support to ensure a positive customer experience.

Responsibilities:

• Assist customers throughout rental and return processes
• enter data into handheld devices
• process loyalty rentals
• check vehicles at exit gates
• ensure smooth operations
• Maintaining professionalism and delivering excellent service is essential.

Qualifications & Skills:

• Valid driver’s license
• basic computer skills
• effective verbal communication
• customer-first mindset
• Must be able to work outdoors, stay active, and handle various physical tasks like sitting, standing, and driving.
• Must be 18+, authorized to work in the U.S., and willing to work flexible shifts.
• Retail or customer service experience is a plus.

Benefits & Perks:

• Competitive hourly wage
• commission opportunities
• paid time off
• health insurance
• flexible spending accounts
• retirement plans
• employee discounts
• Training and on-site presence are required.

This role is ideal for adaptable, service-oriented individuals looking to make a positive impact through hands‑on customer support in a dynamic environment.