Customer Service Representative

KLM RENTAL GROUP; Clearwater (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in car rentals is seeking enthusiastic individuals to join their airport operations team. In this dynamic outdoor role, you'll engage with frequent customers, ensuring their rental experience is seamless and enjoyable. Your responsibilities will include processing rentals, offering tailored products, and delivering top-notch customer service. The company values flexibility and provides opportunities for advancement, making it an ideal place for those looking to grow in the rental industry. If you have a passion for customer service and enjoy working in a fast-paced environment, this opportunity is perfect for you.

Benefits

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Bi-weekly hourly wage plus commission/incentive

On the job training

Discounted car rental

Qualifications

• Must have a valid Driver’s License and be 18 years of age.
• Basic computer skills required for data entry and customer interaction.

Responsibilities

• Assist customers with rentals and provide excellent service.
• Process rentals for loyalty program members and enhance their travel experience.

Skills

Effective verbal communication skills

Basic computer skills

Engaging personality

Education

High School Diploma or equivalent

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

What You’ll Do:

In this outdoor role, you will assist our frequent, premiere customers at our airport operations. This includes processing rentals of customers who are members of our loyalty programs, offering them products and services, and providing excellent customer service to improve their travel experience.

Perks You’ll Get:

• Bi-weekly hourly wage plus commission/incentive
• On the job training
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

What We’re Looking For:

• High School Diploma (or equivalent)
• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Engaging personality, effective verbal communication skills
• Willingness to work outdoors
• Flexibility to work all shifts
• Must be able to sit, stand, and type for prolonged periods and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States