Customer Service Representative for CONCORD NC Location

FASTSIGNS #111501; Mooresville (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Training & development

Flexible schedule

Paid Vacation and Holidays

Performance Bonus

Job summary

FASTSIGNS #111501 in Mooresville, NC is looking for a Customer Service Representative to join our team. This role involves being the first point of contact for customers, learning to prepare estimates and manage orders, and building long-term relationships with clients.

Ideal candidates will have retail or counter sales experience, a high school diploma, and strong communication skills. Join us in a dynamic environment with continuous learning opportunities!

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current and prospective customers.
• Learn to prepare estimates and implement work orders.
• Build long-lasting relationships with clients.

Skills

Customer relationship building

Listening skills

Organization skills

Education

High school diploma or equivalent

Job description

FASTSIGNS #111501 is hiring for a Customer Service Representative to join our team!

Benefits

• Training & development
• Competitive salary
• Flexible schedule
• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients

Qualifications

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!