Customer Service Representative (Flexible Working Hours)

Destination Pet; San Antonio (TX); Hybrid; USD 21,000 - 22,000; Part time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet invites applications for a Customer Service Representative at Culebra Creek Veterinary Hospital in San Antonio, TX. The CSR will greet clients, coordinate appointments, and handle communications with care and professionalism.

We offer telehealth, 401(k) and pet insurance, with daily pay options. This part-time role requires strong phone etiquette and the ability to multi-task in a fast-paced setting.

Qualifications

• Previous experience in a client service role (veterinary or healthcare preferred).
• Excellent communication, interpersonal, and organizational skills.
• Proficient with computers; familiarity with practice management software a plus.
• Professional appearance and compassionate demeanor with pets and owners.

Responsibilities

• Welcome clients and patients with warmth and professionalism.
• Answer calls and emails promptly with accurate information.
• Schedule and manage appointments; maintain client flow.
• Process payments and keep precise client/patient records.
• Collaborate with veterinarians and staff to support patient care.
• Address client concerns with discretion and problem-solving.
• Uphold confidentiality and service standards.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Organization

Practice software

Tools

Practice software

Job description

## Customer Service Representative (Flexible Working Hours)Apply: Culebra Creek Veterinary Hospital- San Antonio, TX: Part time: Posted Today: JR108974**Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!**As the first point of contact for our clients, you will set the tone for our hospital’s commitment to excellence. The ideal candidate is poised, compassionate, and able to manage multiple priorities with grace. You will handle client communications, appointment coordination, and administrative tasks that ensure the seamless operation of our hospital.We’re currently sniffing out our next**Customer Service Representative**at *Culebra Creek Veterinary Hospital and Resort*At **Culebra Creek**, we take pride in providing exceptional veterinary care with compassion, professionalism, and attention to detail. We are seeking an experienced and polished **Client Service Representative (CSR)** to join our dedicated team and help us deliver customer excellence with each client and patient. Perks & Pay:Telehealth, 401k and Pet InsurancePay starts at **$15.00 - $16.00/hour DOE + tips**Access your earned wages anytime with **DailyPay.** Reporting To:General Manager What You Bring to the Table:* Previous experience in a client service role (veterinary or healthcare preferred)* Exceptional communication, interpersonal, and organizational skills* Strong attention to detail and ability to multitask in a fast-paced environment* Proficiency with computers and, ideally, practice management software* A professional appearance and demeanor, with genuine compassion for pets and their owners What You'll Be Doing (Besides Making Furry Friends for Life):* Welcome clients and patients with warmth, professionalism, and empathy* Answer phone calls and emails promptly while providing accurate information* Manage appointment scheduling and maintain efficient client flow* Process payments and maintain precise client and patient records* Collaborate closely with veterinarians and medical staff to support patient care* Handle client concerns with discretion, understanding, and problem-solving skills* Uphold our hospital’s standards for client confidentiality and service excellence* Other duties as assigned **Why Join Culebra Creek?*** A refined, team-oriented environment dedicated to client satisfaction and patient care* Competitive compensation and comprehensive benefits* Opportunities for professional development and continuing education* Employee discounts for veterinary services and products If you are a client-focused professional who thrives in an environment of excellence and compassion, we invite you to apply and become part of the **Culebra Creek** team.**Able to work weekends, have a little vet terminology knowledge. Able to multi-task, GREAT phone etiquette.**