Customer Service Representative - Financial Services | Paid Training - 201

Sun Loan Company; Norman (OK); Vor Ort; USD 24.000 - 26.000; Vollzeit

Benefits dieser Stelle

Paid training

Career development

Bonus opportunities

401(k) with company match

Medical, dental, and vision plans

Telehealth

Paid time off

On-demand pay

Zusammenfassung

Sun Loan Company in Norman, OK is hiring for a customer service-oriented role within a trusted financial services company. You will help customers through the loan process, verify documents, explain terms, and manage payments with accuracy, while seeking sales opportunities and referrals.

No prior finance experience required, and comprehensive training is provided. The position offers growth, benefits, and a stable, long-term career path within a well-established lender.

Qualifikationen

• 1+ year of customer service experience preferred.
• Collections experience is a plus, but not required.
• Strong communication and active listening skills.
• Positive attitude, integrity, reliability, and strong work ethic.
• Comfortable with customer interactions, sales, and problem-solving.
• Organized and detail-oriented with basic math skills.
• High school diploma/GED preferred.

Aufgaben

• Provide friendly, professional service to customers throughout the loan process.
• Process loan applications and verify required documentation.
• Explain loan terms, payment options, and account requirements.
• Contact customers regarding payments and help identify solutions for past-due accounts.
• Process payments, extensions, modifications, and account updates accurately.
• Make collection calls and work with customers to bring accounts current.
• Develop new and existing customer relationships through sales and referrals.
• Maintain accurate records while following company, state, and federal requirements.
• Support branch operations and assist the Branch Manager as needed.

Kenntnisse

Customer service

Communication

Active listening

Sales

Problem-solving

Detail-oriented

Math skills

Ausbildung

High school diploma/GED

Jobbeschreibung

Hiring Immediately!

Looking for a career instead of just another job? Join Sun Loan, a trusted financial services company serving communities for more than 30 years.

We're looking for motivated individuals who enjoy helping customers, building relationships, and growing their careers. No finance experience is required. We provide comprehensive training and clear advancement opportunities.

What You'll Do

• Provide friendly, professional service to customers throughout the loan process
• Process loan applications and verify required documentation
• Explain loan terms, payment options, and account requirements
• Contact customers regarding payments and help identify solutions for past-due accounts
• Process payments, extensions, modifications, and account updates accurately
• Make collection calls and work with customers to bring accounts current
• Develop new and existing customer relationships through sales and referrals
• Maintain accurate records while following company, state, and federal requirements
• Support branch operations and assist the Branch Manager as needed

What We're Looking For

• 1+ year of customer service experience preferred
• Collections experience is a plus, but not required
• Strong communication and active listening skills
• Positive attitude, integrity, reliability, and strong work ethic
• Comfortable with customer interactions, sales, and problem-solving
• Organized and detail-oriented with basic math skills
• High school diploma/GED preferred

Why Sun Loan?

• $17.13-$19.13/hour, based on experience and qualifications
• Comprehensive paid training
• Career development and advancement opportunities
• Bonus opportunities
• 401(k) with company match
• Affordable medical, dental, and vision plans
• Telehealth
• Paid time off, including holidays, vacation, and sick time
• On-demand pay

Schedule

• Monday-Thursday: 8:30 AM-5:30 PM
• Friday: 8:30 AM-6:00 PM
• Some Saturdays: 8:30 AM-12:30 PM
• NO SUNDAYS!

Work Authorization Notice

Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship.

This means:

• Work Authorization Required: Candidates must already possess valid U.S. work authorization permitting employment with any employer.
• No Visa Sponsorship Provided: Sun Loan is unable to sponsor employment visas (e.g., H-1B, O-1) or assume responsibility for transferring existing sponsorships.

Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.