Bilingual Customer Service & Sales Representative (Spanish/English) - 26

Sun Loan Company; Midland (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Monthly bonus

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

On-demand pay

Paid training and career advancement

Job summary

Sun Loan Company in Midland, TX seeks a Bilingual Loan Specialist to help customers find financial solutions. You will build relationships, process loan applications, and promote products while delivering outstanding service in English and Spanish.

As part of the branch team, you’ll support daily operations, handle payments, and maintain accurate records. The role offers monthly bonus opportunities and access to benefits including insurance and retirement plans.

Qualifications

• Bilingual in Spanish and English.
• At least 1 year of customer service experience.
• Sales, collections, banking, retail, or finance experience is a plus.

Responsibilities

• Assist customers with loan applications and approvals.
• Build and maintain strong customer relationships.
• Promote loan products and additional services.
• Process payments and maintain accurate account records.
• Contact customers regarding payment arrangements and account status.
• Support daily branch operations and administrative tasks.
• Deliver outstanding customer service in both English and Spanish.

Skills

Bilingual Spanish/English

Education

High School Diploma or GED

Job description

Are you bilingual in Spanish and English and passionate about helping customers find financial solutions? Join Sun Loan Company, a trusted financial services provider serving communities for over 30 years.

As a Bilingual Loan Specialist, you'll build customer relationships, process loan applications, provide exceptional service, and help customers access the financial products they need. You'll also support branch operations and contribute to the growth and success of the office.

What You'll Do:

• Assist customers with loan applications and approvals
• Build and maintain strong customer relationships
• Promote loan products and additional services
• Process payments and maintain accurate account records
• Contact customers regarding payment arrangements and account status
• Support daily branch operations and administrative tasks
• Deliver outstanding customer service in both English and Spanish

What We're Looking For:

• Bilingual in Spanish and English
• At least 1 year of customer service experience
• Sales, collections, banking, retail, or finance experience is a plus
• Strong communication and relationship-building skills
• Detail-oriented with solid organizational skills
• Basic computer and math skills
• High School Diploma or GED preferred

Why Join Sun Loan?

• Competitive pay
• Monthly bonus opportunities
• Medical, dental, and vision insurance
• Telehealth access
• 401(k) with company match
• Paid time off and holidays
• On-demand pay
• Paid training and career advancement opportunities

Work Authorization Notice

Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship. This means:

• Work Authorization Required: Candidates must already possess valid U.S. work authorization permitting employment with any employer.
• No Visa Sponsorship Provided: Sun Loan is unable to sponsor employment visas (e.g., H-1B, O-1) or assume responsibility for transferring existing sponsorships.

Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.