Customer Service Representative/Driver

Porters of Louisiana; Natchitoches (LA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

Porters of Louisiana in Natchitoches, LA is seeking a reliable Customer Service Representative to join our dry-cleaning team. This part-time role emphasizes friendly, organized service and accurate processing of orders at the front counter.

You will greet customers, handle inquiries, process orders, and safely operate the company van for pickups and deliveries. The position requires a valid driver’s license, the ability to lift up to 50 lbs, and the ability to work both independently and as part

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience required (retail, hospitality, or related field).
• Valid driver’s license.
• Ability to lift, carry, and transport items up to 50 lbs.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist customers professionally and courteously.
• Receive, tag, and process incoming dry-cleaning and laundry orders accurately.
• Handle customer inquiries, complaints, and special requests in person or by phone.
• Maintain cleanliness and organization of the front counter and work area.
• Safely operate the company van to pick up and deliver garments/items to and from the store.
• Load, transport, and unload customer items with care.
• Follow assigned delivery routes and schedules.
• Maintain accurate payments.
• Adhere to traffic laws, safety regulations, and company policies.
• Assist with additional shop duties as needed.

Skills

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Team player

Independent worker

Education

High school diploma

Job description

Benefits:

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Location: Natchitoches, LA

Job Type: Part-Time

Position Overview:

We are seeking a reliable and customer-focused Customer Service Representative to join our dry-cleaning team. This position requires strong customer service skills as well as the ability to safely operate a company van for pick-up and delivery of customer garments and items to and from the store. The ideal candidate will be friendly, organized, detail-oriented, and hold a valid driver’s license.

Key Responsibilities:

• Greet and assist customers professionally and courteously.
• Receive, tag, and process incoming dry-cleaning and laundry orders accurately.
• Handle customer inquiries, complaints, and special requests in person or by phone.
• Maintain cleanliness and organization of the front counter and work area.
• Safely operate the company van to pick up and deliver garments/items to and from the store.
• Load, transport, and unload customer items while ensuring accuracy and care.
• Follow assigned delivery routes and schedules.
• Maintain accurate payments.
• Adhere to all traffic laws, safety regulations, and company policies.
• Assist with additional shop duties as needed.

Qualifications:

• High school diploma or equivalent preferred.
• Prior customer service experience required (retail, hospitality, or related field).
• Valid driver’s license.
• Ability to lift, carry, and transport items up to 50 lbs.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Work Environment:

• Combination of front-counter retail environment and driving duties.
• Requires standing for extended periods and performing light to moderate physical activity.

Schedule & Compensation:

• Monday through Saturday/Store Hours