Customer Service Representative (CSR)

The Juris Agency; Scottsdale (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking detail-oriented Customer Service Representatives for its dynamic teams in the insurance sector. This role offers a unique opportunity to provide exceptional service while managing policy inquiries and supporting agency operations. You'll thrive in a fast-paced environment, utilizing your communication skills and proactive mindset to contribute to agency success. With a focus on client satisfaction and teamwork, this position promises career growth and a professional work environment. Join a company that values your contributions and helps you advance your career in the insurance industry.

Benefits

Paid Time Off (PTO)

Career Growth Opportunities

Retirement Plan

Hands on Training

Evenings Off

Holidays Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Qualifications

• Detail-oriented with a passion for helping clients in the insurance sector.
• Strong communication skills and ability to thrive in a fast-paced environment.

Responsibilities

• Provide exceptional customer service by managing policy inquiries and client concerns.
• Support agency operations and assist with marketing initiatives to drive growth.

Skills

Exceptional communication skills

Customer-centric attitude

Organizational excellence

Marketing experience

Adaptability

Education

Arizona Property & Casualty license

Arizona Life & Health license

Tools

MS Office

CRM systems

Social media platforms

Email marketing software

Canva

Job description

Job Description

Customer Service Representative (CSR) – Insurance Industry

Are you a detail-oriented, customer-focused professional looking to make an impact in the insurance industry? We’re seeking experienced Customer Service Representatives with a background in insurance to join our dynamic teams in multiple Phoenix Metro locations!

Opportunities available in: Scottsdale, Chandler, Peoria, Sun City West, Litchfield Park.

What We’re Looking For:

·Arizona Property & Casualty and Life & Health licenses (Highly preferred)

·Exceptional communication skills and a keen eye for detail

·A proactive mindset with the ability to thrive in a fast-paced environment

·A passion for helping clients and contributing to agency success

If you’re a motivated professional who excels in a team-oriented environment, we want to hear from you!

Apply today and take the next step in your insurance career.

Benefits

Paid Time Off (PTO)###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Hands on Training###Evenings Off###Holidays Off###Professional Work Environment###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###

Responsibilities

What You’ll Do:

• Provide exceptional customer service by managing policy inquiries, processing changes, and addressing client concerns with accuracy and efficiency.
• Support agency owners in daily operations, ensuring smooth policy administration and client satisfaction.
• Assist with agency marketing initiatives, leveraging your creativity to drive growth and brand awareness.
• Maintain up-to-date knowledge of insurance products and regulations to offer informed solutions.

Requirements

Key Qualifications

• Arizona Property & Casualty and Life & Health licenses are HIGHLY desired.
• Insurance Expertise: Comprehensive understanding of insurance products, services, and processes.
• Tech Proficiency: Skilled in office software (MS Office, CRM systems) with experience using marketing tools like social media platforms, email marketing software, and Canva.
• Exceptional Communication Skills: Strong verbal and written communication abilities to ensure professional and clear interaction with clients and team members.
• Organizational Excellence: Ability to manage multiple priorities, stay organized, and maintain attention to detail in a fast-paced environment.
• Marketing Experience: Proven experience in customer outreach and executing effective promotional strategies.
• Customer-Centric Attitude: Dedicated to delivering exceptional service and fostering positive client relationships.
• Collaborative Team Player: Works effectively with others while maintaining a proactive and positive attitude.
• Adaptability: Flexible and open to evolving responsibilities as the business grows.