Customer Service Representative - Conway

Apex Communications - Arkansas' Largest Authorized AT&T Retailer; Conway (AR); On-site; USD 14,000 - 52,000; Full time

Job summary

Apex Communications is seeking a Customer Service Representative in Conway, AR, to assist customers with cellular and broadband needs. The position offers a competitive salary based on performance and opportunities for advancement. Ideal candidates should have strong communication skills, experience in customer service, and a willingness to support team members. Benefits available include insurance and vacation after 90 days.

Benefits

Strong base pay with uncapped commissions

Incentives and contests for cash and prizes

Health and Dental Insurance after 90 days

Vacation Accrued after 90 days

Discounts on equipment and services

Qualifications

• Must be at least 18 years of age.
• Experience in retail sales and customer service.
• Basic knowledge of computers and mobile devices.

Responsibilities

• Assist new and existing customers.
• Meet and exceed sales targets.
• Handle customer situations and make equitable decisions.

Skills

Communication

Sales

Customer Service

Teamwork

Education

High School diploma or GED

2-year associates degree

Job description

Customer Service Representative - Conway

Join to apply for the Customer Service Representative - Conway role at Apex Communications - Arkansas' Largest Authorized AT&T Retailer

Customer Service Representative - Conway

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Join to apply for the Customer Service Representative - Conway role at Apex Communications - Arkansas' Largest Authorized AT&T Retailer

Connectivity Expert

APEX Communications

$15.00 - $27.00 an hour based on sales performance

Full Time

If you are looking for an opportunity that rewards your hard work and dedication, continue reading. APEX COMMUNICATIONS, an AT&T Authorized Retailer has an immediate opening for a Connectivity Expert.

Who Is APEX Communications

APEX Communications is Arkansas’ largest AT&T Authorized Retailer with 30 locations across Arkansas and Oklahoma. We believe in giving our customers the best shopping experience possible. That begins with having fantastic employees and a dedication to their personal and professional growth and well-being.

The Role

As a Connectivity Expert, you will be helping our fantastic customers with all of their cellular, broadband, and home entertainment needs.

You will be

• Directly responsible for assisting new and existing customers.
• Producing sufficient sales to meet and exceed company and location production standards.
• Become product and solutions expert and able to help all customers with wireless service plans, wireless devices, broadband, and home entertainment packages.
• Handling customer situations and making equitable decisions for the customer and the company.
• Soliciting, coordinating, scheduling, and participating in community events.
• Performing other duties as assigned by sales management.
• Participating as a “team player”, constantly supporting other team members
• Setting an example of high personal and professional conduct for employees and others.
• Creating the ideal customer experience with each customer interaction.
  
  

What We Are Looking For

• Must be at least 18 years of age and have a High School diploma or GED. (2-year associates degree is preferred)
• Experience in retails sales and customer service.
• Strong communications skills.
• Must be flexible to work nights, weekends, and holidays if necessary.
• Team players with a fantastic attitude and a will to win.
• Basic knowledge of computers and mobile phones/devices.
  
  

What We Offer

• Strong base-pay with uncapped commissions on every sale.
• Incentives and contests to earn cash and prizes.
• No Wireless Experience? No Problem! We have an amazing training program for people with an amazing attitude and a want to succeed.
• Opportunities for advancement. We prefer to promote from within.
• After 90 days of continuous employment you are eligible for:
• Health and Dental Insurance
• Aflac
• Vacation Accrued
• Holiday Pay
• Discounts on equipment, accessories, and wireless service.
  

If you think you have what it takes to join our fantastic team, we encourage you to apply. Our interview process is streamlined and we onboard our new hires quickly. For more information about APEX Communications, please visit www.thinkapex.com, click on the Careers tab, and apply directly with APEX Communications for the position and location you are interested in, or use Indeed to apply if you prefer. Thank you for your interest in APEX Communications, an AT&T Authorized Retailer!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wireless Services

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