Patient Service Representative - Primary Care

MaineHealth; Conway (NH); On-site; USD 30,000 - 45,000; Full time

Job summary

MaineHealth is seeking a Patient Service Representative for their Primary Care location. The role involves greeting patients, managing appointment scheduling, and handling patient data entry while ensuring adherence to confidentiality policies. Ideal candidates will have customer service experience and a high school diploma. Join a team committed to delivering exceptional healthcare services.

Benefits

Paid parental leave

Flexible work policy

Student loan assistance

Training and education resources

Well-being resources

Qualifications

• Experience in customer service preferred.
• Experience in a medical office preferred.

Responsibilities

• Greet patients in a friendly manner and schedule appointments.
• Collect, verify, enter, and monitor patient data according to confidentiality policies.

Skills

Customer service

Communication

Data entry

Education

High School degree or GED

Job description

Patient Service Representative - Primary Care

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Patient Service Representative - Primary Care

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Join to apply for the Patient Service Representative - Primary Care role at MaineHealth

Summary

The Patient Service Representative – MEM SH role will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Description

Memorial Hospital | Primary Care

Full-Time, Day Shift

Clerical/Administrative Support

Req #: 25296

Summary

The Patient Service Representative – MEM SH role will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: High School degree or GED preferred.
• License/Certifications: N/A
• Experience: Experience in customer service preferred. Experience in a medical office preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: N/A
  
  

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact Connor H. Lemay at [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Health Care Provider

• Industries

  Medical Practices

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