Patient Service Representative - Rheumatology

Millinocket Regional Hospital; Lewiston (ME); On-site; USD 10,000 - 60,000; Full time

Job summary

Central Maine Healthcare is seeking a full-time Patient Services Representative for its Rheumatology office in Lewiston, Maine. Responsibilities include managing patient coordination processes, with a focus on customer service and HIPAA compliance. This position offers a robust benefits package, including PTO, medical and dental plans, and tuition reimbursement.

Benefits

Robust Paid Time Off (PTO) program

Medical plan with enhanced benefits

Dental plan

Vision plan

401(k) or 403(b) retirement plans

Tuition reimbursement assistance

Wellness program

Qualifications

• High school diploma is required.
• Minimum of one year of experience in patient service.
• Preferred: Prior medical office experience.

Responsibilities

• Coordinate daily clinic preparation processes.
• Manage patient check in/out and schedule appointments.
• Ensure compliance with HIPAA and organizational policies.

Skills

Customer service

Data entry

Communication

Education

High school diploma or equivalent

Job description

At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

Central Maine Healthcare is seeking a Patient Services Representative to join our team at the Rheumatology office!

This is a Full Time, benefits eligible position

This position pays $20 per hour!

The position of Patient Services Representative, CMH (PSR), is responsible for performing diversified coordination and participation in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, and ancillary scheduling and preparation and referrals management. Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA , and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions. The PSR performs all functions under guidance and direction from the Practice Manager.

Education and Experience:

• High school diploma or equivalent required.
• Minimum of one year of work experience in directly communicating and providing service to patients or public required; preferably in a healthcare related field.
• Prior medical office experience and knowledge of medical terminology preferred.
• Demonstrated proficiency with data entry/keyboarding preferred.

What It’s Like Working At CMH:

We are all about our team members growth and health. That why we prioritize work/life balance, community-based wellness initiatives and tuition reimbursement or student loan repayment for ALL of our team members.

CMH offers a robust benefits package that includes:

• Robust Paid Time Off (PTO) program
• Medical plan with enhanced Tier 1 benefits provided within the CMH system.
• Dental plan
• Vision plan
• Health Savings Account (HSA)
• Basic Life insurance at no cost
• Supplemental Life insurance
• Long-term disability insurance
• 401(k) or 403(b) retirement savings plans
• Tuition IO partnership for student loan repayment assistance and tuition assistance
• Family leave program for Parental Leaves
• Comprehensive Wellness Program

Living in Central Maine:

While not at work, our team members enjoy the endless opportunities for entertainment that Maine has to offer. Outdoor enthusiasts can enjoy skiing, boating along the coast and hiking at a state or national park. Centrally located to several popular attractions, residents can embark on day trips to Boston, North Conway, New Hampshire and Boothbay Harbor. Maine is a wonderful place to raise a family, with safe communities and great public and private schools.

About Central Maine Healthcare:

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!