Customer Service Representative âEUR\" Bilingual Spanish, Healthcare (Part Time)

Maximus

Riverview (FL)

On-site

USD 22,000 - 29,000

Part time

13 days ago

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Benefits offered by this job

Paid training
On-site parking
Flexible scheduling
Tuition reimbursement
PTO & holidays

Job summary

Maximus is seeking a bilingual (English/Spanish) Customer Service Representative to assist individuals navigating healthcare programs. This on-site role is available in Riverview/Tampa, FL, with evening and night shifts, and a 10% shift differential.

You will receive thorough paid training and join a supportive team focused on compassionate service, with opportunities for growth and no sales or collections involved.

Qualifications

  • Must be bilingual in English and Spanish.
  • Customer service experience preferred.
  • Paid training provided.
  • On-site role in Riverview/Tampa, FL.

Responsibilities

  • Assist individuals navigating healthcare programs.
  • Provide compassionate, reliable support.
  • No cold calls, sales, or collections involved.

Skills

Bilingual English/Spanish
Customer service

Job description

Location: On-site in Riverview or Tampa, FL

Starting Pay: $18.43/hr. plus potential bonus opportunities

Schedule: Limited-Service Part-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter

Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 10 p.m.

Make a Difference by Helping People Navigate Healthcare with Confidence

Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team.

You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.

Pay & Benefits

We provide a competitive package designed to support your success both inside and outside work:

  • Competitive Compensation:
    • $18.43/hr. base pay + 10% shift differential
    • Potential to earn additional bonus incentives for eligible employees increasing overall compensation.
  • Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs
  • Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays
  • Tuition Reimbursement: Support for ongoing education and development
  • Future Planning: 401(k) with company match
  • Work/Life Balance Support: Flexible schedules that meet your lifestyle
  • Career Growth: A supportive environment with development and promotional opportunities
  • Meaningful Work with Impact: No cold calls, sales, or collections involved!
  • Eligibility requirements apply, ask your recruiter for more details.[1] Youtube Video
References

1. https://youtu.be/JhTWk3FUqKc

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