Customer Service Representative/Accounts Payable STE

Steel Technologies LLC; Jesup (IA); On-site; USD 28,000 - 39,000; Full time

Job summary

Hawkeye Metal Spinning in Jesup, IA is seeking a Customer Service Representative / Accounts Payable to provide excellent customer support while managing AP tasks. You will process orders, invoice matching, and payments in our ERP system, coordinating with vendors and internal teams.

This on-site role requires strong communication, attention to detail, and the ability to multitask in a manufacturing setting. A high school diploma or GED is required, and a safety-conscious mindset is essential.

Qualifications

• Experience with an ERP system.
• Strong oral and written communication skills.
• Ability to multi-task in a fast-paced environment.
• High attention to detail and accuracy.
• Proficient computer skills and software literacy.
• Good organizational abilities.

Responsibilities

• Safely conduct all tasks in accordance with safety policies.
• Enter customer purchase orders and prepare job travelers for production.
• Match vendor invoices with packing slips and purchase orders; verify amounts.
• Expedite and follow through on customer orders.
• Follow up on customer inquiries and requests.
• Record daily data in Shop Travelers and the ERP system.
• Ensure invoices are entered into the AP folder.
• Communicate with quality control and shop personnel on issues.
• Coordinate with office staff when out of the office.
• Initiate ACH and check payments; send remittance to vendors.
• Collaborate on vendor W-9s and customer resale certificates.
• Reconcile company credit cards monthly.
• Own the purchasing function and verify purchases with teammates.
• Communicate concerns promptly with teammates.
• Maintain professional business interactions.
• Follow Shop Traveler, Inspection Sheets, and blueprints.
• Maintain quality per the Quality Manual.
• Keep the work area clean and compliant with 5S.
• Perform other office duties as assigned.

Skills

ERP system

Oral & written communication

Multi-tasking

Attention to detail

Computer skills

Organizational skills

Education

High school diploma or GED

Job description

Customer Service Representative/Accounts Payable STE

Job Category: Office Administration

Requisition Number: CUSTO010522

• Posted : October 12, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Jesup, IA 50648, USA

Description

The Customer Service Representative / Accounts Payable position is responsible for providing excellent customer support while accurately managing accounts payable functions. This role serves as a key point of contact for customers and vendors, ensuring timely communication, accurate invoicing, and efficient payment processing.

DUTIES AND RESPONSIBILITIES:

• Safely conduct all tasks and behaviors and comply with all Hawkeye Metal Spinning Safety Policies, including the Personal Protective Equipment (PPE) requirements, as outlined in the Safety Manual.
• Enter customer Purchase Orders and prepare job travelers for production according to protocol.
• Match invoices from vendors with packing slips and purchase orders and verify amounts received and prices.
• Expedite and follow-through on assigned customers’ orders.
• Follow-up on all customer inquiries and requests.
• Complete accurate daily records (date, times, quantities of parts ran, and scrap) on Shop Travelers and in the ERP system.
• Ensures invoices are entered into AP folder.
• Communicate with quality control and shop personnel on any problems or concerns with parts, potential delivery issues, and customer requirements.
• Communicate with office staff regarding responsibilities and follow-up that must be completed when out of the office.
• Initiating ACH and check payments, and sending ACH remittance to vendors.
• Collaborate with Corporate on vendor W-9s, customer resale certificates.
• Reconcile Hawkeye Metal Spinning credit cards monthly.
• Own the purchasing function and ensure all purchases are appropriate by communicating with all necessary Teammates.
• Communicate any concerns/questions readily with Teammates.
• Conduct all business interactions in a professional manner.
• Follow instructions from all Hawkeye Metal Spinning documentation, including Shop Traveler, Inspection Sheets, and blueprints.
• Accept responsibility for the quality of products/services provided in accordance with the Hawkeye Metal Spinning Quality Manual.
• Maintain assigned work area in a clean and orderly manner and comply with all 5S procedures.
• Conduct all tasks and behaviors in a safe manner and comply with all JBT Machining Safety Policies, including the Personal Protective Equipment (PPE) requirements, as outlined in the Hawkeye Metal Spinning Safety Manual.
• Maintain all required documentation.
• Perform other office duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Experience working with an ERP system.
• Oral and written communication skills
• Ability to multi-task in a fact paced environment.
• Strong attention to detail and accuracy
• Computer proficiency
• Organizational skills

Reasonable accommodation may be provided for those who are able to perform the essential duties of the job.

EDUCATION AND EXPERIENCE:

A high school diploma or GED is required. Formal education or experience may be substituted with training when competency in the position is demonstrated.

Working Conditions:

This is a safety sensitive position. This work is performed in a manufacturing setting with moderate to high levels of noise due to machinery and equipment processes. This position requires the use of personal protective equipment for safety compliance and may include overtime as deemed necessary by management.

Hawkeye Metal Spinning is a safety-sensitive workplace. All employment offers are contingent upon results of a 10-panel drug screening, including marijuana.

Hawkeye Metal Spinning is an equal opportunity employer and considers all qualified applicants without regard to any classification protected by federal, state and/or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.