Customer Service Representative #9865

FiveStar Food Mart; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

FiveStar Food Mart in Stanford, KY, is seeking a Customer Service Representative to deliver friendly, efficient service and maintain a safe store. You will handle sales transactions, assist customers, and help keep the deli and store areas clean and well stocked.

The role requires a professional appearance, reliability, and team-oriented attitude. Flexible shifts and physical readiness to stand, lift up to 55 lbs, and work in a cool environment are expected.

Qualifications

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Greet and engage customers to provide FiveStar customer service.
• Process fast-paced, accurate sales transactions on a register and handle errors.
• Prepare quality food using food service equipment according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler).
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits and align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Skills

Customer service

Multi-tasking

Professional appearance

Team player

Tools

Basic Computer Skills

Job description

FiveStar #9865
815 US-27 N
Stanford, KY 40484, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

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Equal Opportunity Employer
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