Customer Service Representative #9838

FiveStar Food Mart; Northern (KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

FiveStar Food Mart in Sonora, KY seeks a Customer Service Representative to create a friendly shopping experience. You will greet customers, operate the register, handle transactions, and maintain deli cleanliness and stock levels.

You will prepare items per guidelines, promote specials, and ensure compliance with safety rules and policies while providing reliable service across shifts.

Qualifications

• Must be at least 18 years old.
• Ability to multitask to meet customer needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking and reliable attendance.

Responsibilities

• Greet and assist customers, ensuring a friendly, welcoming environment.
• Conduct fast, accurate sales transactions and handle errors.
• Prepare quality food using deli equipment per FiveStar guidelines.
• Maintain PAR levels in the Deli (Cold & Hot).
• Promote FiveStar specials and suggestive selling on each transaction.
• Clean and merchandise sales areas to keep products appealing.
• Clean floors, restrooms, parking areas and surroundings.
• Follow safe working practices and company safety rules.
• Comply with local, state, and federal laws and policies.

Skills

Multitasking

Professional appearance

Team player

Basic computer skills

Education

Minimum age 18

Job description

FiveStar #9838
364 E. Western Ave.
Sonora, KY 42776, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.