Customer Service Representative #9840

FiveStar Food Mart; Somerset, Northern (KY, KY); Hybrid; USD 24,000 - 30,000; Full time

Job summary

FiveStar Food Mart in Somerset, KY is hiring a Customer Service Representative to provide a friendly and efficient shopping experience.

You will handle sales transactions, assist with deli prep, maintain stock, and ensure cleanliness and safety across the store. This role requires reliability, a team attitude, and the ability to work varied shifts including weekends and holidays.

Qualifications

• Minimum age 18 or older.
• Ability to multi-task to meet customer needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic computer skills required.

Responsibilities

• Greet and assist customers, ensuring a welcoming shopping experience.
• Process cashier transactions accurately and handle register errors.
• Prepare food using deli equipment per guidelines and safety standards.
• Maintain deli PAR levels (cold and hot).
• Promote specials with informed, friendly upselling.
• Clean and merchandise sales areas for visual appeal.
• Keep floors, restrooms, and lots clean.
• Follow safety rules and company policies.
• Adhere to all local, state, and federal laws.

Skills

Customer service

Cashiering

Team player

Multi-tasking

Basic Computer Skills

Attendance

Job description

FiveStar #9840
2175 Murphy Ave
Somerset, KY 42501, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.


• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.


• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.


• Maintain PAR levels in the Deli (Cold and Hot).


• Promote FiveStar specials by informing customers and suggestive selling on each transaction.


• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.


• Clean floors, restrooms, parking lots, and all other areas around the store.


• Practice safe working habits that align with company safety rules.


• Comply with all local, state, and federal laws.


• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.


• Ability to multi-task to meet customer’s needs.


• Professional appearance and a positive attitude.


• Team player, honest, hardworking, and excellent attendance.


• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.


• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.


• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.