Customer Service Representative 841260

Stivers Staffing Services; Medina (OH); On-site; USD 23,000 - 32,000; Full time

Job summary

Stivers Staffing Services in Medina is seeking a Customer Service Specialist for the second shift. The role involves building relationships, coordinating shipments, and ensuring smooth operations.

The position is on-site with hours from 2:00 pm to 10:00 pm and a starting pay of $20 per hour. Ideal candidates will have at least two years in customer service or logistics, strong Microsoft Office skills, and a proactive, team-oriented attitude.

Qualifications

• Two years of experience in customer service or logistics preferred.
• Proficiency in Microsoft Office applications.
• Strong customer service skills with a positive, team-oriented attitude.
• Effective problem-solving and analytical skills.

Responsibilities

• Build and maintain customer relationships to support business growth.
• Deliver prompt, friendly, and professional service to ensure a positive customer experience.
• Collaborate with Sales Support to identify and act on new business opportunities.
• Oversee order processing, load procurement, freight tendering, and issue resolution for smooth shipments.
• Communicate with customers via phone, email, and online channels; coordinate with owner-operators or agents.

Skills

Microsoft Office

Customer service

Logistics coordination

Problem solving

Tools

Excel

Job description

Customer Service Specialist — Urgently hiring in Medina!Job Title: Logistics SpecialistPay: $20 per hourHours: 2:00 pm - 10:00 pmStart Date: ASAPLooking for a career boost? Join a dynamic logistics and transportation organization in Medina as a Second Shift Customer Service Specialist and unlock exciting growth opportunities. This role is perfect for motivated early-career professionals eager to develop their skills in customer service, operations, and business management. As a Customer Service Specialist, you'll connect with customers, carriers, and internal teams to ensure smooth shipment processes and outstanding service quality. Whether you’re recent graduate or have related experience, this position offers a fantastic launchpad for your career in logistics and customer relations as part of a supportive team committed to your professional development.What You’ll DoAs the Customer Service Specialist, you will be responsible for:Building and maintaining customer relationships to support business growthDelivering prompt, friendly, and professional service to ensure a positive customer experienceCollaborating with the Sales Support team to identify and act on new business opportunitiesOverseeing order processing, load procurement, freight tendering, and issue resolution to ensure smooth shipmentsCommunicating with customers via phone, email, and online channels, coordinating with owner-operators or agentsWhat You’ll BringThe ideal candidate for this role will have:Proficiency in Microsoft Office applicationsAt least two years of experience in customer service or logistics preferredStrong customer service skills with a positive, team-oriented attitudeEffective problem-solving and analytical skillsWhy Join Us in Medina?Enjoy affordable health and prescription coverage with no waiting periodsUnlock significant career growth — upon permanent employment, salary can increase to the low $40sThrive within a supportive, team-focused culture that values your contributions and encourages professional developmentBenefits offered by the employer once hired permanently.Location & ScheduleThis position is on-site in Medina and offers 2nd shift hours from 2:00 pm - 10:00 pm.Ready to Take the Next Step?If you are ready to start a rewarding career as a Customer Service Specialist in Medina, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!#SSO