Customer Service Representative #6565

FiveStar Food Mart; Washington (Washington County); On-site; USD 1,515,000 - 2,066,000; Full time

Job summary

FiveStar Food Mart in Mt. Washington, KY is seeking a Customer Service Representative to greet customers, operate the register, stock the store, and keep the deli area clean. This role involves fast-paced transactions, food preparation, and maintaining clean, inviting sales areas.

Applicants should be at least 18, able to multi-task, present a professional appearance, and be reliable team players. Shifts include mornings, evenings, weekends, and holidays, with duties that may involve standing

Qualifications

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Greet, thank, make eye contact, and engage with customers to create a welcoming atmosphere.
• Process fast-paced, accurate sales transactions on a register and handle mistakes.
• Prepare quality food using service equipment according to guidelines and safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote specials with inform and suggestive selling on each transaction.
• Clean and merchandise sales areas to keep products appealing.
• Clean floors, restrooms, parking lots, and surrounding areas.
• Follow safety rules and comply with laws; adhere to handbook.

Skills

Customer service

Multi-tasking

Team player

Basic computer skills

Job description

6565 Mt Wshington Village
FiveStar #6565
351 Village Lane
Mt. Washington, KY 40047, USA

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.