Customer Service Representative #2249

Fivestar; Columbia (KY); On-site; USD 27,000 - 33,000; Full time

Job summary

FiveStar is seeking a Customer Service Representative in Columbia, KY. You will greet customers, handle sales on the register, keep the deli stocked and clean, and promote FiveStar specials to drive sales.

The role requires working varied shifts (including mornings, afternoons, overnight), staying on your feet, and complying with safety and company policies. The position is full-time and on-site at our Columbia store.

Qualifications

• Must be at least 18 years old.
• Ability to multi-task to meet customer needs.
• Professional appearance and positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Greet and assist customers, process sales transactions accurately.
• Maintain deli and sales floor areas, ensuring products are stocked and appealing.
• Prepare food per FiveStar guidelines and food safety standards.
• Cafeteria and store cleanliness including floors, restrooms, and common areas.
• Follow safety rules and comply with local, state, and federal laws.
• Promote FiveStar specials through suggestive selling on transactions.

Job description

FiveStar #2249
100 Hudson St.
Columbia, KY 42728, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer’s needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.