Customer Service Representative 2026

Twin Oaks Landfill; College Station (TX); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Drug Coverage

Cancer Insurance

Critical Illness Insurance

Accident Insurance

Life Insurance

401A Retirement Plan with 2:1 matching

457 Deferred Compensation Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Gym Membership

Employee Assistance Program

Job summary

Twin Oaks Landfill in College Station, Texas, is looking for a full-time customer service representative. The role includes monitoring landfill operations, managing cash transactions, and providing excellent service to the public.

Requirements include a high school diploma, experience in customer service, and Microsoft Office proficiency. Join the team and enjoy benefits like medical insurance, a retirement plan, and paid leave.

Qualifications

• High school diploma or GED equivalent.
• Two years experience in customer service or clerical setting.
• One year cash handling experience.
• Experience in Microsoft Office.
• Completion of TCEQ Waste Screening Course within 6 months of employment.

Responsibilities

• Provide customer service related to landfill operations.
• Monitor entrance, enforce operational standards, and screen incoming loads.
• Weigh vehicles, assess and collect disposal fees, and balance register.
• Prepare standard reports associated with landfill disposal.
• Keep scale house organized and monitor cleanliness.

Skills

Customer service experience

Cash handling

Microsoft Office

Bilingual (English and Spanish)

Education

High school diploma or GED equivalent

Job description

Hourly Full-Time

Starting pay $18/hr

Schedule: Rotating Monday-Saturday, overtime required based on operational needs

Reports to: Office Support Supervisor

Location: Twin Oaks Landfill 2690 State Highway 30, (on Highway 30, 3 miles east of William D. Fitch)

JOB SUMMARY

Under general direction, provides customer service related to landfill operations. Performs general gate keeping duties for the landfill, and visually checks incoming loads for hazardous and prohibited waste.

PRINCIPLE DUTIES

1. Monitors entrance to landfill, enforces compliance with landfill operational standards. Screens all loads brought to the landfill to prevent admission of any potential hazardous substance or prohibited materials. Greets the public, assists users with landfill information & directs customers to the designated areas for type of refuse being disposed.
2. Weighs vehicles in and out, assesses & collects disposal fees, issues receipts and provides correct change; balances register at the end of each day.
3. Verifies daily, weekly, & monthly records.
4. Performs clerical and routine correspondence; prepares standard reports associated with landfill disposal and waste diversion.
5. Keeps scale house and office neat, and organized; monitors break room & customer convenience area for cleanliness and refills supplies as needed.
6. Performs other duties as assigned or required.

OTHER ASPECTS OF THE JOB

Physical and Environmental Conditions: Physical demands include but are not limited to: sitting, talking, hearing, seeing, standing, walking, driving; use of hands and fingers to operate office equipment and machines; and occasionally lifting and/or moving objects up to and including 25 pounds. Work is performed primarily in an office setting or well-lighted and temperature-controlled working environment.

JOB QUALIFICATIONS

Required:

• High school diploma or GED equivalent.
• Two (2) years experience in customer service or clerical setting.
• One (1) year cash handling experience.
• Experience in Microsoft Office.
• Successful completion of TCEQ Waste Screening Course within 6 months of employment, employer provided.

Preferred:

• Bilingual (English and Spanish)

BENEFITS

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Prescription Drug Coverage Cancer Insurance
• Critical Illness Insurance
• Accident Insurance
• Life Insurance
• 401A Retirement Plan with 2:1 matching
• 457 Deferred Compensation Plan
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Gym Membership
• Employee Assistance Program