Customer Service Representative #1930

FiveStar Food Mart; Bowling Green, Northern (KY, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

FiveStar Food Mart in Bowling Green, KY is seeking Customer Service Representatives to create a friendly, quick, and safe shopping experience. You will handle sales transactions, keep the store stocked, and ensure cleanliness and safety in daily operations.

The role requires flexibility across early, late, and overnight shifts, a professional appearance, reliability, and teamwork. Training is provided, and adherence to company policies and safety standards is expected.

Qualifications

• Demonstrates customer-focused service and friendly experience.
• Able to run a cash register and handle transactions accurately.
• Willingness to work a variety of shifts and maintain a neat appearance.

Responsibilities

• Provide FiveStar customer service by greeting customers and engaging with them.
• Complete fast, accurate sales transactions on a register and correct mistakes.
• Prepare quality food using food service equipment per FiveStar guidelines.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials through informing customers and suggestive selling.
• Clean and merchandise sales areas to keep products visually appealing and available.
• Clean floors, restrooms, parking lots, and all store areas.
• Follow safety rules and comply with laws and company policies.

Skills

Customer service

Multi-tasking

Professional appearance

Team player

Basic computer skills

Job description

FiveStar #1930
334 Veterans Memorial Ln
Bowling Green, KY 42101, USA

Description

General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.

• Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
• Maintain PAR levels in the Deli (Cold and Hot).
• Promote FiveStar specials by informing customers and suggestive selling on each transaction.
• Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the FiveStar employee handbook.

Minimum Qualifications:

• At least 18 years old.
• Ability to multi-task to meet customer's needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.