Customer Service Representative - $15/hr - Remote Temp

Arthur J. Gallagher & Co. (AJG); Northern (KY); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive compensation

Benefits programs

Career development opportunities

Collaborative, people-first culture

Job summary

Gallagher Benefit Services, a division of Gallagher, is seeking remote call center representatives to support our sales team by handling inbound calls, routing inquiries, and generating opportunities. This temporary remote role runs 9am-6pm EST and 10am-7pm EST, with equipment provided, from 9/28/26 to 1/15/2027.

The ideal candidate has 1 year of customer service experience, strong typing and basic computer skills, and 1–2 years of call center sales experience.

Qualifications

• Required: High school diploma and a minimum of 1 year of customer service experience.
• Strong typing and basic computer skills.
• 1–2 years Call center sales experience and proven success in a remote work environment.

Responsibilities

• Receive inbound calls including transferred sales leads and calls from current and potential customers.
• Transfer calls to proper queues or individuals.
• Follow the LIG call scripts for partnerships and calls.
• Meet QA requirements and comply with DNC requests.

Skills

Call center sales

Remote work

Communication

Time management

Education

High school diploma

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

LIG, a division of Gallagher, is seeking call center representatives to support our sales team in generating opportunities, handling call volume, and directing calls to the proper areas within the company. This role will be part of the initial contact team for customers interested in the healthcare products that LIG offers. We are looking for experienced individuals that have been successful in a remote/call center work environment.

Position Details:

• Pay - $15/hr
• Hours - 2 shifts - 9am - 6pm EST and 10am - 7pm EST
• Fully Remote position - Equipment provided
• Temporary Position - Projected start date 9/28/26 to January 15, 2027

How you’ll make an impact

Essential Duties and Responsibilities:

• Receive inbound calls including transferred sales leads and calls from current and potential customers.
• Must be able to transfer these calls to the proper queues or individuals easily.
• Follow the LIG proper call script for each type of partnership and call we receive and make.
• Meet Quality Assurance Requirements for call compliance. Ensuring DNC List compliance requests.

About You

Required: High school diploma and a minimum of 1 year of customer service experience. Strong typing and basic computer skills.

Specific Knowledge, Skills and Abilities:

• 1-2 years Call center sales experience.
• Proven success in a call center work environment.
• Proven success in a remote work environment.
• Collections and/or insurance sales experience is a PLUS, but not required!
• Excellent interpersonal, written, and oral communication skills.
• Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
• Strong work ethic, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
• Must possess a professional and friendly attitude while being able to develop rapport with customers over the phone.

#contingent

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)