Customer Service Representative (09685) 4115 Broadway Street

Domino's Pizza; Mount Vernon (IL); Presencial; USD 18 000 - 21 000; Tempo integral

Resumo da oferta

Domino's Pizza is seeking a friendly Customer Service Representative to join our Mount Vernon store. You will be the face of the brand, handling inquiries, taking and processing orders, and ensuring swift, accurate service for our customers.

This full-time role requires strong communication, a positive attitude, and the ability to multitask in a fast-paced environment while maintaining accuracy in cash handling and order processing.

Qualificações

• Excellent communication skills and ability to interact professionally with customers and team members.
• Strong customer service orientation and a positive, friendly attitude.
• Ability to follow directions and work efficiently in a fast-paced environment.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Basic computer skills and ability to learn new software systems quickly.
• Attention to detail and accuracy in order processing and cash handling.
• Ability to multitask and prioritize responsibilities effectively.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent preferred.
• Previous customer service experience is a plus, but not required – we provide comprehensive training.

Responsabilidades

• Answer incoming phone calls and assist customers with their inquiries and orders.
• Process customer orders accurately and efficiently.
• Handle cash transactions and maintain a balanced cash drawer.
• Prepare and package products according to company standards.
• Provide outstanding customer service, addressing concerns and resolving issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Adapt to changing priorities and handle multiple tasks simultaneously.
• Adhere to company policies and procedures at all times.

Conhecimentos

Excellent communication

Customer service oriented

Multitasking

Cash handling

Formação académica

High school diploma or equivalent

Ferramentas

POS systems

Descrição da oferta de emprego

Customer Service Representative (09685) 4115 Broadway Street

• Full-time
• Job Category Org: Store Customer Service Rep

Are you a friendly and customer-focused individual looking for an exciting opportunity? We're seeking a dedicated Customer Service Representative to join our team in Mount Vernon, United States. In this role, you'll be the face of our company, ensuring exceptional customer experiences and contributing to our success.

Responsibilities

• Answer incoming phone calls and assist customers with their inquiries and orders
• Process customer orders accurately and efficiently
• Handle cash transactions and maintain a balanced cash drawer
• Prepare and package products according to company standards
• Provide outstanding customer service, addressing concerns and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Adapt to changing priorities and handle multiple tasks simultaneously
• Adhere to company policies and procedures at all times

Qualifications

• Excellent communication skills with the ability to interact professionally with customers and team members
• Strong customer service orientation and a positive, friendly attitude
• Ability to follow directions and work efficiently in a fast-paced environment
• Flexibility to work weekends, holidays, and various shifts as needed
• Basic computer skills and ability to learn new software systems quickly
• Attention to detail and accuracy in order processing and cash handling
• Ability to multitask and prioritize responsibilities effectively
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent preferred
• Previous customer service experience is a plus, but not required – we provide comprehensive training

All your information will be kept confidential according to EEO guidelines.

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