Customer Service Representative

Kindred Heart Animal Hospital; Wildwood Springs (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Medical plans

Dental & Vision

401(k) match

Life insurance

PTO

Health Savings Account

Short-term disability

Critical illness plans

Uniform allowance

Continuing education

Employee assistance

Job summary

Kindred Heart Animal Hospital is seeking a full-time Veterinary Customer Service Representative to join our multi-doctor, full-service team. Responsibilities include client communication, appointment scheduling, and managing front-desk operations; this is a weekday position with no weekends.

We foster a collaborative, supportive environment across our Carrboro and Chapel Hill locations. Our benefits package includes tuition assistance, medical plans, 401(k) with employer match, paid time off,

Qualifications

• Experience in veterinary front-desk or client-facing roles.
• Strong communication and scheduling skills.
• Ability to manage front-desk operations in a busy clinic.

Responsibilities

• Greet clients and coordinate appointments and check-ins.
• Maintain accurate front-desk records and client communications.
• Support daily front-desk operations during clinic hours.

Skills

Client communication

Appointment scheduling

Front-desk operations

Job description

Description

Kindred Heart Animal Hospital is seeking a full-time Veterinary Customer Service Representative to join our multi-doctor, full-service team.

Candidates should be skilled in client communication, appointment scheduling, and managing front-desk operations. This is a weekday position — no weekends required. Why Kindred Heart Animal HospitalKindred Heart Animal Hospital is a full-service veterinary hospital serving Carrboro and Chapel Hill. The original location opened in 2022 and experienced enough growth that in 2023 we opened a second location, 5 miles away, in Governors Village. Our practice is filled with natural light and is fully equipped with in-house labs, digital radiographs, and ultrasound. We love our dedicated dental suite and dental radiographs. We truly function as a team, which you will easily appreciate when you visit us!

Carrboro and Chapel Hill form the western edge of the Triangle area of North Carolina, which is consistently ranked as one of the best places to live in the United States. We love living in a vibrant and diverse community, full of farmer’s markets, festivals, and concerts. Want to live in the country, in the city, next to a lake, in a college town, or in downtown Raleigh? All are an easy drive to Kindred Heart.

Perks and benefits include:

• Tuition assistance
• A choice between two medical plans with prescription drug benefits
• Dental and vision coverage available
• 401(k) Savings Plan with employer match, including immediate vesting
• Life insurance for yourself, spouse and eligible dependents available
• Paid time off / holidays
• Health Savings Account available
• Short term disability available
• Supplemental critical illness and accident plans available
• Uniform allowance
• Continuing education allowance for credentialed technicians
• Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.