Customer Service Representative

Buell Fuels; Village of Richfield Springs (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Growth opportunities

Job summary

Buell Fuel | Center State Propane is seeking a Full time Seasonal Customer Service Representative for our Richfield Springs, NY and Waterville offices. You will provide in-person, phone, and email support, process orders and payments, and help maintain positive customer relationships in a fast-paced, family-owned environment.

The role offers a day shift with occasional Saturdays, pay in the 17.00–20.00 per hour range, and opportunities for growth within a values-driven team.

Qualifications

• High school diploma or GED required.
• 1+ year of customer service experience preferred.
• Experience in fuel delivery, propane, or heating industry a plus.
• Strong computer and communication skills.
• Organized, detail-oriented, and able to multitask.
• Self-motivated with a sense of urgency and teamwork.

Responsibilities

• Provide friendly, professional customer support in person, by phone, and by email.
• Process orders, payments, and account updates accurately.
• Handle customer inquiries and resolve issues quickly.
• Build and maintain positive customer relationships.
• Assist with accounts receivable and billing tasks.
• Monitor delivery schedules and follow up on late orders.
• Support team members and contribute to a positive office environment.

Skills

Customer service

Multitasking

Computer skills

Education

High school diploma or GED

Job description

Full Time Seasonal Customer Service Representative –

Join a growing, family-owned fuel company with strong values and a great team culture!

Buell Fuel | Center State Propane is a fast-growing, family-owned business headquartered in Deansboro, NY. We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers.

We’re looking for a Full time Seasonal Customer Service Representative at our Richfield Springs and Waterville office—someone dependable, professional, and motivated to grow with us!

What You’ll Do

• Provide friendly, professional customer support in person, by phone, and by email
• Process orders, payments, and account updates accurately
• Handle customer inquiries and resolve issues quickly
• Build and maintain positive customer relationships
• Assist with accounts receivable and billing tasks
• Monitor delivery schedules and follow up on late orders
• Support team members and contribute to a positive office environment

What We’re Looking For

• High school diploma or GED (required)
• 1+ year of customer service experience (preferred)
• Experience in the fuel delivery, propane, or heating industry a plus
• Strong computer and communication skills
• Organized, detail-oriented, and able to multitask
• Self-motivated with a sense of urgency and teamwork

Job Details

• Schedule: Monday–Friday, Day Shift (occasional Saturdays 8:00 AM–12:00 PM)
• Pay: $17.00 – $20.00 per hour (based on experience)
• Location: In person – Richfield Springs, NY

Benefits

• Paid time off
• Opportunities for growth and advancement