Customer Service Representative

Tennmax America Inc.; Vancouver (WA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated customer service representative to join their team in Vancouver. This role involves creating BOMs, managing customer orders, and providing essential support to sales and scheduling teams. Ideal candidates will thrive in a fast-paced environment, demonstrating exceptional attention to detail and strong communication skills. With a commitment to high-quality work and a focus on customer satisfaction, you will play a vital role in supporting the company's growth. Join a leader in the electronic components industry and contribute to exciting projects in Aerospace and Military sectors.

Benefits

Training & development

401(k) matching

Paid time off

Profit sharing

Health insurance

Qualifications

• Proficient in Microsoft Office Suite with excellent communication skills.
• Experience with ERP systems and ability to work autonomously.

Responsibilities

• Create BOM, enter customer orders, and follow up with suppliers.
• Support sales in quoting activities and coordinate with scheduling.

Skills

Attention to detail

Customer service

Communication skills

Organizational skills

Microsoft Office Suite

ERP systems

Tools

Microsoft Office Suite

ERP systems

Job description

Benefits:

• Training & development
• 401(k) matching
• Paid time off
• Profit sharing
• Health insurance

We're Hiring!

TennMax America Inc. is a worldwide leader in electronic components for Aerospace and Military industries, headquartered in Vancouver, WA.

With our recent growth, TennMax America has an opportunity for a new customer service representative.

What you'll do:

Essential duties include BOM creation, customer order entry, supplier follow-up, supporting sales in quoting activities, coordinating with scheduling, and customer support follow-up.

Who we want:

A person with attention to detail and a drive for high-quality work are core strengths. Proficient in Microsoft Office Suite with excellent verbal and written communication skills, and the ability to remain positive in a fast-paced environment. The ideal candidate would be extremely organized, experienced with ERP systems, and able to work autonomously.

What we offer:

• Healthcare
• PTO and paid holidays
• Matching 401K
• Profit share program
• And more!

About Us

TennMax is a leader in EMI shielding and thermal management. We serve some of the world's most well-known organizations, providing components to the Consumer, Automotive, Instrumentation, Communication, Military, and Aerospace industries. TennMax America, based in Vancouver, WA, is the US division of the global organization.