Customer Service Representative

Leeds Professional Resources; Tampa (FL); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Leeds Professional Resources is seeking a customer support specialist in Tampa. The ideal candidate will have at least 2 years of experience in healthcare support or 4 years of Medicaid experience. Accuracy in data entry and a typing speed of 55 words per minute are essential.

This role will start as a contract-to-hire with a hybrid work arrangement, requiring internet access at home for ongoing tasks after initial training in the office.

Qualifications

• Minimum of 2 years of customer support experience in the healthcare industry.
• Must be accurate in data entry into databases.

Responsibilities

• Gather information and enter it into a database.
• Provide customer support as needed.

Skills

Customer support experience

Typing speed of 55 words per minute

Bilingual English/Spanish

Education

Degree in a relevant field or 4 years Medicaid experience

Job description

Overview

Leeds Professional Resources is working with one of our favorite clients in the Tampa 33619 area that is in need of a customer support specialist to join their growing team. The candidate we are looking for must have experience gathering information and entering it into a database with accuracy.

Qualifications

• Must have at least 2 years of customer support in the healthcare industry with a degree - if no degree at least 4 years of Medicaid experience needed
• Must be able to type 55 words per minute, accurately.
• Bilingual - English/Spanish (preferred)

Position details

This position is a contract to hire, so as long as everything goes well during the contract, this will turn into a permanent position.

Work arrangement

This position will be a hybrid position (training will be in office the first 6-8 weeks, depending how quickly it is picked up) so you must have internet access at home.