Bilingual Medical Customer Support Specialist (Hybrid)

PrideStaff; Florida; Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

PTO 17 days

Holidays + Floating

Medical/Dental/Vision Insurance

401(k) match

Life Insurance

Career growth

Job summary

PrideStaff is seeking a Customer Service Representative for a HYBRID role in Florida. You will help Spanish-speaking customers with empathy and clear communication, 1+ year in a call center, and you will work Mon–Fri 8am–5pm with one week work-from-home every three weeks.

This role emphasizes accurate data entry, timely follow-ups, and professional medical-context support. Bilingual English/Spanish required, with strong time-management skills.

Qualifications

• 1+ year of experience in customer service/call center environments.
• Bilingual in English & Spanish.

Responsibilities

• Provide timely and accurate customer support
• Communicate effectively with customers regarding inquiries and concerns
• Conduct follow-up interactions to resolve issues
• Deliver medical customer service with sensitivity and professionalism

Skills

Bilingual (English & Spanish)

Customer service

Job description

PrideStaff is seeking a Customer Service Representative for a HYBRID role in Florida. You will help Spanish-speaking customers with empathy and clear communication, 1+ year in a call center, and you will work Mon–Fri 8am–5pm with one week work-from-home every three weeks.

This role emphasizes accurate data entry, timely follow-ups, and professional medical-context support. Bilingual English/Spanish required, with strong time-management skills.