Customer Service Representative

ShyftOff; Tampa (FL); Remote; USD 17,000 - 28,000; Full time

Benefits offered by this job

Flexible schedule

100% remote

Weekly payments

No minimum hours

Priority boarding

Job summary

ShyftOff Corp is seeking independent customer service professionals to join its 100% remote platform. You choose your schedule, work from home, and get paid weekly for completed services.

As an independent contractor, you'll support leading brands across industries, handling inquiries, resolving issues, and delivering great service on your terms. Must have 3+ years of experience and reliable internet.

Qualifications

• 3+ years of customer service experience preferred (not guaranteed).
• Excellent verbal and written communication skills.
• Strong problem-solving abilities, empathy and active listening.
• Ability to meet client quality standards and commitments.

Responsibilities

• Assist customers by answering questions and resolving issues.
• Provide exceptional service from a home-based setup.
• Navigate multiple computer systems confidently and learn new technology.

Skills

Customer service

Communication

Problem solving

Active listening

Multitasking

Job description

ShyftOff is a flexible work platform that connects independent customer service professionals with leading brands across the U.S. With26,000+ agents and growing, we're changing how people work by giving them more freedom, flexibility, and control over their earning potential.

Our platform offers 100% remote customer service opportunities, flexible scheduling in 30-minute increments, competitive compensation, and weekly payments. Whether you're looking for supplemental income or more consistent opportunities, ShyftOff makes it easy to find work that fits your life.

Work from home. Choose your hours. Earn on your terms.

Opportunity Description

ShyftOff connects independent customer service professionals with opportunities to support leading brands across industries like healthcare, financial services, insurance, retail, and technology.

As an independent agent on the ShyftOff platform, you'll have opportunities to help customers answer questions, resolve issues, and deliver exceptional service, all from the comfort of your home.

Why Join ShyftOff?

• Choose your own schedule: Select available shifts in 30-minute increments. Accept opportunities that fit your life, with no minimum hour commitments.
• 100% remote: Provide customer service from home, without a commute or traditional office schedule.
• Competitive earnings: Access opportunities with competitive, program-specific compensation rates disclosed before you commit.
• Weekly payments: Get paid weekly for completed services, subject to program terms.
• Multiple opportunities: Explore customer service programs across a variety of industries based on your qualifications and availability.
• Priority Boarding: Top-performing, reliable agents receive priority access to available shifts, helping maximize their earning opportunities.
• Work on your terms: Operate as a 1099 independent contractor with the freedom to choose which opportunities you accept.
  

Qualifications

We're looking for dependable, customer-focused independent professionals who take pride in delivering great service.

• 3+ years of customer service experience preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities, empathy, and active listening skills.
• Ability to fulfill accepted service commitments and meet client quality standards.
• Comfortable navigating multiple computer systems and learning new technology.
• Modern computer, USB headset, and reliable hard-wired internet connection (25 Mbps minimum).
• Quiet, professional workspace suitable for customer calls.
• Ability to complete program-specific qualifications, certifications, and onboarding requirements.
  

Ready to Get Started?

Join 26,000+ agents who have discovered a more flexible way to work.

Your schedule. Your opportunities. Your success.

Sign up today at https://shyftoff.com/agents

Independent Contractor Disclosure: ShyftOff provides opportunities for independent contractors, not traditional employment. Agents choose whether to accept available opportunities and are responsible for their own taxes, equipment, and business expenses. Compensation, qualifications, and available hours vary by program and are not guaranteed. Some programs may require paid certification or additional onboarding requirements.