Customer Service Representative

Uline; Sumner (WA); Vor Ort; USD 34.000 - 41.000; Vollzeit

Benefits dieser Stelle

Health insurance and 401(k) with 6% 1

Bonus programs

Paid holidays and generous paid time‑o

Tuition Assistance Program

Best-in-class facilities

First-class fitness center

Zusammenfassung

Uline is seeking a Customer Service Representative at the Washington Branch. Pay ranges from $25 to $30 per hour with strong growth and earning potential.

On-site, full-time shifts with comprehensive training and resources to deliver legendary service and build lasting customer relationships. Responsibilities include handling orders, answering product and pricing questions, and guiding customers through online ordering.

Qualifikationen

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening, and communication skills.
• Prior customer service experience is a plus; training available.

Aufgaben

• Process customer orders, provide product recommendations, and handle inquiries using company systems.
• Answer product, pricing, and shipping questions quickly and confidently.
• Build business relationships with customers via phone, email, and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Kenntnisse

Problem-solving

Communication skills

Listening skills

Customer service experience

Ausbildung

High school diploma or equivalent

Bachelor's degree preferred

Jobbeschreibung

Customer Service Representative

Pay from $25 to $30 per hour with significant growth and earning potential!

Washington Branch

3131 Hogum Bay Road NE, Lacey, WA 98516

Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Hours: Various on-site full-time shifts available.

Why Customer Service at Uline?

• Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.

• Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.

• Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.

• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

• Build business relationships with customers over phone, email and chat.

• Understand customer needs and recommend Uline's best solutions.

• Help customers navigate Uline's website and online ordering.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.

• Excellent problem-solving, listening and communication skills.

• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern facilities.

• First-class fitness center.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. For non-safety sensitive roles, pre-employment drug screening will not include marijuana. All positions are on-site.

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Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!