Customer Service Representative

FASTSIGNS #70202; St. Louis (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

FASTSIGNS #70202 in St. Louis is seeking a Customer Service Representative to engage with customers both in the center and on-site. The role focuses on building lasting relationships and includes responsibilities such as preparing estimates and ensuring timely delivery of orders.

The ideal candidate is outgoing, organized, and has great listening skills, thriving in a dynamic environment with varied projects. If you’re eager to learn and enjoy helping others, this position offers excellent career growth.

Qualifications

• Outgoing, responsive, and eager to learn.
• Strong ability to build relationships.
• Highly valued documentation and organization skills.

Responsibilities

• Initial contact with customers via email, phone, and in-person.
• Prepare estimates and implement work orders.
• Participate in daily team meetings and marketing plans.

Skills

Outgoing personality

Great listening skills

Documentation skills

Organizational skills

Job description

Overview

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.

Responsibilities

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in‑person and at their place of business. You will be working to build long‑lasting relationships by turning prospects into customers and then into long‑term clients.

The sign industry is ever changing and dynamic. All you have to do is look all around and you’ll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.

You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.

Qualifications

Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position.

Application Information

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.