Customer Service Representative

TEKsystems; Simpsonville (SC); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance (Voluntary)

Paid Time Off

Job summary

TEKsystems in Simpsonville, SC seeks a Contract Customer Service Representative to act as a liaison among internal sales, supply chain logistics, quality, and production with external customers, delivering the highest level of service. The role emphasizes leadership, clear communication, and proactive issue resolution.

The ideal candidate will have an Associates degree or equivalent experience, strong MS Office skills, and excellent written and spoken communication.

Qualifications

• Associates degree or equivalent experience in customer service required.
• Strong computer skills, proficiency in Word, Excel, PowerPoint and Outlook.
• Strong communication skills, oral and written.
• Strong organization skills.

Responsibilities

• Serve as liaison between internal sales, supply chain logistics, quality, production and external customer for all customer service related activities.
• Demonstrate leadership to address issues with effective listening and clear communication.
• Resolve each issue with the highest level of service possible.

Skills

Customer service

Quoting Experience

Purchase orders

ECRs

Education

Associates degree, preferably in Business Administration or equivalent experience in the customer service industry

Tools

Microsoft Office Suite

Job description

Description

The Customer Service Representative will serve as liaison between internal sales, supply chain logistics, quality, production and external customer for all customer service related activities. This position is required to display a sense of leadership to each issue/task received by demonstrating effective listening, positive and detailed communication and the desire to resolve each issue with the highest level of service possible.

Skills

• Customer service
• Quoting Experience
• Purchase orders
• ECRs

Additional Skills & Qualifications

• Associates degree, preferably in Business Administration or equivalent experience in the customer service industry
• Strong computer skills (proficiency in Microsoft Office Suite: Word, Excel, PowerPoint and Outlook).
• Strong communication skills, oral and written
• Strong organization skills

Job Type & Location

This is a Contract position based out of Simpsonville, SC.

Pay And Benefits

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Simpsonville, SC.

Application Deadline

This position is anticipated to close on Nov 5, 2026.

Workplace Type

This is a hybrid position in Simpsonville,SC.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.