Customer Service Representative

Goldgate Financial; San Diego (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Goldgate Financial is looking for a passionate Customer Service Representative in San Diego to support clients in their financial goals. Your main responsibilities will include answering calls, resolving issues and reporting findings to management.

The ideal candidate will have excellent organizational skills, a positive attitude, and basic computer proficiency. Join our team and contribute to helping customers achieve their financial objectives.

Qualifications

• Over 18 years of age.
• Ability to work in the USA.
• Excellent organizational and administrative skills.
• Must have basic computer skills.
• Passionate about helping customers.

Responsibilities

• Answer incoming calls and assist customers.
• Resolve issues on each call.
• Follow up with existing customers.
• Report daily activity to management.
• Deal with issues and solve problems for clients.

Skills

Customer service

Basic computer skills

Organizational skills

Positive attitude

Job description

Goldgate Financial is a private company that provides consulting services individuals and companies by providing them the tools they need to reach their financial goals.We strive to provide our clients top quality resources to ensure they meet their objectives quickly and efficiently.

Job Description

We are seeking a new Customer Service Representative to join our growing team. This position is geared towards any person who is good at customer service and has basic computer skills.

Qualifications

Job responsibilities include:

The main responsibility is to answer incoming calls and to assist customers and resolve issues on each call. You will also follow up with existing customers and report to our management team on a regular basis.

Other responsibilities will include:

• Effectively dealing with any issues and solving problems that arise for our clients
• Helping customers find a solution to their issue
• Answering all calls promptly and efficiently
• Report daily activity to our management team

Job Requirements:

• You must be over 18 years of age
• Ability to work in the USA

Other requirements include:

• Excellent organizational and administrative skills
• Positive and professional attitude
• Must have basic computer skills
• Passionate about helping customers

All your information will be kept confidential according to EEO guidelines.