Customer Care Specialist - Resolve Issues & Drive Satisfaction

Goldgate Financial; San Diego (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Goldgate Financial is looking for a passionate Customer Service Representative in San Diego to support clients in their financial goals. Your main responsibilities will include answering calls, resolving issues and reporting findings to management.

The ideal candidate will have excellent organizational skills, a positive attitude, and basic computer proficiency. Join our team and contribute to helping customers achieve their financial objectives.

Qualifications

• Over 18 years of age.
• Ability to work in the USA.
• Excellent organizational and administrative skills.
• Must have basic computer skills.
• Passionate about helping customers.

Responsibilities

• Answer incoming calls and assist customers.
• Resolve issues on each call.
• Follow up with existing customers.
• Report daily activity to management.
• Deal with issues and solve problems for clients.

Skills

Customer service

Basic computer skills

Organizational skills

Positive attitude

Job description

Goldgate Financial is looking for a passionate Customer Service Representative in San Diego to support clients in their financial goals. Your main responsibilities will include answering calls, resolving issues and reporting findings to management.

The ideal candidate will have excellent organizational skills, a positive attitude, and basic computer proficiency. Join our team and contribute to helping customers achieve their financial objectives.