Customer Service Representative

Randstad; San Antonio (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading HR services provider is seeking a Customer Service Representative in San Antonio, Texas. The role involves making outbound calls to members concerning their prescriptions. Ideal candidates should have at least 2 years of experience in a high-volume call center environment, possessing strong communication skills, attention to detail, and problem-solving abilities. Competitive compensation and opportunities for growth are available in this vital customer-facing role.

Qualifications

• At least 2 years of related experience, preferably in a high volume call center environment.
• Excellent communication skills are necessary.
• Strong attention to detail and problem-solving abilities.

Responsibilities

• Handle outbound calls to members regarding prescriptions.

Skills

Good written and verbal communication skills

Strong attention to detail

Good judgment and problem solving skills

Job description

Randstad US is a wholly owned subsidiary of Randstad Holding nv, an $18.8 billion global provider of HR services and the second largest staffing organization in the world. We play a pivotal role in shaping the world of work, leveraging the true value of human capital for the benefit of our clients, candidates, employees and investors.

Job Description

Randstad is currently recruiting a Customer Service Representative for an America’s leading retail pharmacy. The ideal candidate would have at least 2 years in a high volume call center environment. The role requires outbound calls to members regarding prescriptions.

Qualifications

Experience and Skill Requirements:

• At least 2 years related experience/ Prefer 2 years in a high volume call center environment
• Good written and verbal and communication skills
• Strong attention to detail
• Good judgment and problem solving skills