Customer Service Representative

Cintas; Roxbury Township (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Cintas is seeking a Customer Service Representative to support both internal partners and external customers. Responsibilities include managing customer inquiries, data entries, account reconciliations, and preparing necessary documentation. Ideal candidates should have customer service experience and proficiency in Microsoft Office applications.

Benefits

Comprehensive medical, dental, and vision benefits

401(k) with Company Match

Paid Time Off and Holidays

Skills Development and Training Opportunities

Qualifications

• 1+ years' customer service experience required.
• Experience with heavy inbound and outbound calls preferred.
• Proficiency in Microsoft Word, Excel, and Outlook.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Assist in account reconciliation and prepare reports.
• Process new accounts and make outbound customer calls.

Skills

Customer service experience

Proficiency with Microsoft Office

Education

High School Diploma/GED

Bachelor's Degree

Job description

**Requisition Number:** 202147

**Job Description**

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

**Skills/Qualifications**

Required

+ 1+ years' customer service experience

+ High School Diploma/GED; Bachelor's Degree preferred

Preferred

+ Experience with heavy inbound and outbound calls and transferring calls

+ 3+ years' business-to-business account support

+ Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet

+ Experience with proofreading and editing documents

**Benefits**

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay

• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)

• Disability, Life and AD&D Insurance, 100% Company Paid

• Paid Time Off and Holidays

• Skills Development, Training and Career Advancement Opportunities

**Compensation**

A reasonable estimate of base salary for this role ranges between $19.77 - $24.10/Hour. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

**Company Information**

Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

**Job Category:** Service

**Organization:** Fire

**Employee Status:** Regular

**Schedule:** Full Time

**Shift:** 1st Shift